DeskTime is best for medium to large companies, as well as freelancers who want to boost productivity without overworking.
DeskTime is a high-performance, automated time tracking and workforce management solution for teams and freelancers. It runs silently in the background, logging computer activity from the moment of boot-up to ensure 100% accurate data without the need for manual timers.
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Intelligent testing agents | Checksum.ai
Checksum generates, runs, and maintains end-to-end tests automatically so your team ships with confidence as code output grows.
Coding agents write the code. Checksum runs it—continuously testing against real APIs, real data, real edge cases—before it ever reaches production.
Kwok Information Server is an open source IT management system, providing IT asset tracking (hardware inventory and software license), issue tracking (helpdesk), service contract management, vendor contact management, and knowledge base.
A Java / Swing Port of the OpenIT Project -- "An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization." -- See http://sourceforge.net/projects/openit for more details.
The all-in-one solution built to help you stay organised and get more bookings with thousands of connections to online travel agencies (OTAs), resellers and suppliers.
HDS will manage your TroubleTickets e.g. within your Organisation. Includes Features like: Create/Edit Supporter, Create/Edit Support Groups, Create/Edit Requester, Create/Edit TroubleTickets, Add/Save/Del Attachements to TroubleTickets, PDF export ...
SDK Desk is an Open Source helpdesk and bugtracker system written in Java. After support tickets have been resolved, they may be published as knowledge articles, and made searchable for registered users.
This is a mini helpdesk solution, that controls user's solicitations, the status of them, pending calls, closed ones, and everything that involves this environment.
Component Content Management System for Software Documentation
Great tool for serious technical writers
Paligo is an end-to-end Component Content Management System (CCMS) solution for technical documentation, policies and procedures, knowledge management, and more.
Mini HelpDesk is a software written in java language that enables professional to register computer problems in your clients, and generate report trough jasperreports library in pdf, xml, html.
cSuite is a large "suite" of modules including a helpdesk, project/parts/client/workflow management, etc., written in Java with a MySQL backend. Version 1.0.0 expected Spring 2006.
A Java/Struts-based Web-Helpdesk using Tomcat, Datasources and MySQL.
Users can post troubletickets, support workers can be organized in groups and can work on the tickets sent to their group. The System shall be quite configurable.
Gnowledge Base is intended to be the best open source knowledge base framework written in Java / JSP for use on any Servlet 2.2 compliant application server (esp. Tomcat). The target is the corporate helpdesk / website. Due to the complex nature of a know