Engage your employees and agents more efficiently with ScreenMeet as a seamless extension of your existing IT Service Delivery Platform.
ScreenMeet’s unique combination of video calling, screen share, and remote desktop functionality lets you quickly diagnose hardware and software issues with no frustration.
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Caller ID Reputation provides the most comprehensive view of your caller ID scores across all carriers
Instantly identify flagged caller IDs and decrease flags by up to 95% your first month.
Keep your agents on the phone with increased connection rates by monitoring your phone number reputation across all major carriers and call blocking apps.
Java and ColdFusion libraries to lookup country code and language from IP address. It uses a local copy of the WHOIS database to perform fast, accurate lookups of country codes. Useful for log analysis, internationalization, geolocation, etc..