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Connect with customers in one appDialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.
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Zendesk: The Complete Customer Service SolutionEquip your agents with powerful AI tools and workflows that boost efficiency and elevate customer experiences across every channel.
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EXEHDA-AD
Accessing EXEHDA's contextual information from Android devices.
...This architecture, named EXEHDA-AD, will be distributed with some software components dedicated to the integration with the EXEHDA services, and others to promote the functionalities to the users of mobile devices. Was selected the Android platform for the development of the mobile part of the EXEHDA-DA software architecture. In the text area there is a techinical report where is done the appropriation of the concepts referring to Ubiquous Computing and Context Awareness, being the same synthesized in this document. The central characteristics of the middleware EXEHDA were too revised. The EXEHDA-AD modeling was evaluated by prototyping, which presented satisfactory results, indicating positively by the continuity of the research efforts in this direction.
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