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DialedIn: Cloud Contact Center Software
Cloud Based Contact Center Software that Drives Success
DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call.
The project is a preconfigured VoIP PBX VM Image based on Asterisk. But provides more advance features, such as LDAP integration, VQ monitoring via RTCP XR reports, LDAP user login, integrated billing system and telephone directory PDF generator.