Cloud Based Contact Center Software that Drives Success
DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call.
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Caller ID Reputation provides the most comprehensive view of your caller ID scores across all carriers
Instantly identify flagged caller IDs and decrease flags by up to 95% your first month.
Keep your agents on the phone with increased connection rates by monitoring your phone number reputation across all major carriers and call blocking apps.
Web 2.0 environment for collaborative and extensible design of object interconnection diagrams like UML, networks, circuits and other graph based diagrams. Client: Web-based (AJAX / Dojo Toolkit) Server: JEE Application (Struts Framework)