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NovusMED is an ecosystem that includes call center, administrative, driver applications, and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs. Accurately manage calls and patient information. Monitor real-time performance and adjust resource capacity to meet changes in service demand. Manage will calls, confirmation calls, and recurring trips/standing orders in real time. Improved mileage reimbursement and cost calculators to manage multiple contractors, funding sources (payors), multiple providers, and volunteer driver programs. Enhanced credential management for vehicles and drivers. Manage subcontractor outsourcing with provider mobile, trip bidding, and trip offers. Able to see the closest vehicle and perform immediate bookings.

DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call.

TimeControl is a multi-purpose timesheet system designed to serve both Finance and Project Management. TimeControl has been designed to serve many purposes simultaneously. TimeControl tracks time on a task-by-task, project-by-project basis. Yet, despite its project-based controls, it remains a financial timesheet with all the controls necessary to fulfill the stringent needs of payroll, human resources, billing and finance. TimeControl is available both for subscription in the cloud or for purchase for an on premise installation and includes both a browser interface and the free TimeControl Mobile App for iOS and Android devices.