Assembled is the only unified platform for staffing and managing your human and AI support team.
AI for world-class support operations
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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Next-generation security awareness training. Built for AI email phishing, vishing, smishing, and deepfakes.
Track your GenAI risk, run multichannel deepfake simulations, and engage employees with incredible security training.
Assess how your company's digital footprint can be leveraged by cybercriminals. Identify the most at-risk individuals using thousands of public data points and take steps to proactively defend them.
We describe a simple XML format to share text documents and annotation
A minimalist approach to share text documents and data annotations. Allows a large number of different annotations to be represented.
Project files contain:
- simple code to hold/read/write data and perform sample processing.
- BioC-formatted corpora
- BioC tools that work with BioC corpora
BioC goals
- simplicity
- interoperability
- broad use
- reuse
There should be little investment required to learn to use a format or a software module to process that format. We are...