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Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.

Traditional training doesn't equip employees with the practical skills they need to drive business success. ACI Learning provides hands-on IT and cybersecurity training designed to build real-world, on-the-job skills. Our outcome-based programs empower employees with certification prep, industry-recognized credentials, and flexible learning options. With expert-led video training, labs, and scalable solutions, we help businesses, individuals, governments, and academic institutions develop a skilled workforce, align with business goals, and stay ahead in a rapidly evolving digital world.

Slash response times for questionnaires, audits, and RFPs by up to 90%. OptiValue.ai automates the heavy lifting, freeing your team to focus on strategic priorities with intuitive tools for seamless review and validation.