ServiceDesk Plus, a world-class IT and enterprise service management platform
Design, automate, deliver, and manage critical IT and business services
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
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Eurekos LMS - Build a Smarter Customer
The Eurekos customer training LMS makes it easy to deliver product training that retains more customers and transforms partners into advocates.
Eurekos is a purpose-built LMS that engages customers throughout the entire learning journey from pre-sales, to onboarding, and everything after.
Network Source of Truth & Network Automation Platform
...With support for plugins and extensibility, Nautobot is used by enterprises to manage IP addresses, devices, circuits, and other networking components while integrating with automation tools like Ansible, Terraform, and custom Python scripts.
Optical-packet node transceiver frequency allocation
In an optical network scenario which consists of multiple nodes (whiteboxes) at its edges and ROADMs in-between, the coherent transceiver average laser configuration time is improved. The process is evaluated according to a testbed setup. This is facilitated in the appropriate lab equipment (or via simulation when required).
For that purpose, a software agent (Netconf server) residing at the whiteboxes, is developed receiving input from the Software-Defined Networking (SDN) packet...
Now the project is just a ppp-manager, as NetworkManager takes care about wired and wireless, but not about PPPoE, PPTP, GPRS including bluetooth. I hope someday the project will die when NM will take care about all this stuff.
Networkprofiler is a software for management of various network configuration profiles. Its goal is to do the switching process between different network environments simple and fast.
Statseeker is a powerful network performance monitoring solution for businesses
Using just a single server or virtual machine, Statseeker can be up and running within minutes, and discovering your entire network in less than an hour, without any significant effect on your bandwidth availability.