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We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

NovusMED is an ecosystem that includes call center, administrative, driver applications, and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs. Accurately manage calls and patient information. Monitor real-time performance and adjust resource capacity to meet changes in service demand. Manage will calls, confirmation calls, and recurring trips/standing orders in real time. Improved mileage reimbursement and cost calculators to manage multiple contractors, funding sources (payors), multiple providers, and volunteer driver programs. Enhanced credential management for vehicles and drivers. Manage subcontractor outsourcing with provider mobile, trip bidding, and trip offers. Able to see the closest vehicle and perform immediate bookings.

Traditional training doesn't equip employees with the practical skills they need to drive business success. ACI Learning provides hands-on IT and cybersecurity training designed to build real-world, on-the-job skills. Our outcome-based programs empower employees with certification prep, industry-recognized credentials, and flexible learning options. With expert-led video training, labs, and scalable solutions, we help businesses, individuals, governments, and academic institutions develop a skilled workforce, align with business goals, and stay ahead in a rapidly evolving digital world.