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Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

Zahara's cloud based platform automates budget management, suppliers, purchase requisitions, multi-level purchase approvals, deliveries and invoice reconciliation and approvals. Zahara integrates with most leading accounting software such as QuickBooks Online and Xero to give expanding SME's real time visibility and centralized control of their purchasing. Zahara can be used to control spend in an organization. We take the initial request to buy something and automate the approval process and sending of the PO to the Vendor. Deliveries can be receipted, vendors invoices matched and processed and then exported to finance. Zahara adds control yet speeds up processing.