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IT Autopilot takes the pressure off your team by handling first-tier support across the channels your end users already live in — email, chat, Slack, Teams, and your Customer Portal. It doesn’t just respond to end-user queries, issues, and crises — it solves them.

Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.

Criminal IP’s Attack Surface Management (ASM) is a threat-intelligence–driven platform that continuously discovers, inventories, and monitors every internet-connected asset associated with an organization, including shadow and forgotten resources, so teams see their true external footprint from an attacker’s perspective. The solution combines automated asset discovery with OSINT techniques, AI enrichment and advanced threat intelligence to surface exposed hosts, domains, cloud services, IoT endpoints and other Internet-facing vectors, capture evidence (screenshots and metadata), and correlate findings to known exploitability and attacker tradecraft. ASM prioritizes exposures by business context and risk, highlights vulnerable components and misconfigurations, and provides real-time alerts and dashboards to speed investigation and remediation.

DeskTime is a high-performance, automated time tracking and workforce management solution for teams and freelancers. It runs silently in the background, logging computer activity from the moment of boot-up to ensure 100% accurate data without the need for manual timers.