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ServiceDesk Plus, a world-class IT and enterprise service management platform
Design, automate, deliver, and manage critical IT and business services
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
This project will provide tools that leverage WS-CDL and Pi Calculus to build more robust Service Oriented Architectures (SOA). The tools are now released (and supported) through JBoss Tools (version > 3.2): http://www.jboss.org/tools
Jact is a tool to provide severval ways of configurating the Asterisk PBX. It's base upon UML2 models of the configuration files. The goal is to get a functional description of all configuration elements around the Asterisk.
PerMoTo is a Performance Modelling Tool suite for decision support in the capacity and performance management of distributed transaction processing systems based on Queueing Theory and Discrete Event Simulation.
A openArchitectureWare based Generator for deriving a WS-Agreement document from a formal description of a (Web-)Service and its associated assertions (SLO) to Quality Of Service (QoS). You can use predefined QoS parameters as well as introduce new ones.
PeerGFS PEER Software - File Sharing and Collaboration
One Solution to Simplify File Management and Orchestration Across Edge, Data Center, and Cloud Storage
PeerGFS is a software-only solution developed to solve file management/file replication challenges in multi-site, multi-platform, and hybrid multi-cloud environments.
Scribble is a language for describing global (choreography) and local (service endpoint) behaviour. Extensible tools are provided, both standalone and as Eclipse plugins, to edit the language, perform validation and export to other appropriate notations.
This project will provide tools that leverage Pi Calculus to build more robust Service implementations in Java, that can be verified against a global model description (as defined in the pi4soa project).
Open Source Semantic Web Search Engine Software: If two machines anywhere on the web can agree on the same definition of a digital service or digital good, then machine to machine transactions can use this lingua franca to transact on the users behalf.
J2EEML is a tool for modeling Enterprise Java Bean (EJB) applications and their Quality of Service (QoS) requirements. It provides support for modeling session and entity beans, remote and local interfaces, bean to bean interactions, and more.