ServiceDesk Plus, a world-class IT and enterprise service management platform
Design, automate, deliver, and manage critical IT and business services
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
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Atera IT Autopilot
Ensure operational efficiency at any scale with 24/7 autonomous IT support.
IT Autopilot takes the pressure off your team by handling first-tier support across the channels your end users already live in — email, chat, Slack, Teams, and your Customer Portal. It doesn’t just respond to end-user queries, issues, and crises — it solves them.
TransferWare is a collection of tools for the Oracle world: the schema version manager TransVersion (tv), the External Procedure Call (epc) toolkit for accessing the outside world from within Oracle PL/SQL and an application Performance Monitor (pm).
The LAW workflow system is a Java application (using JBoss and PostgreSQL) intended to provide a file / user / task management system for projects that need to manage a pipeline of processes that are performed on some type of source file. The system is
The OpenOCS project is groupware software which allows groups to work on projects. Client/Server architecture written in Java with a MySQL database and PHP front end.
Project Training System:
Train all skills necessary during the development cycle of a software project. Communication between developers, testers, editors and users is technically supported by the sourceforge infrastructure. The project shall demonstrate
Transforming NetOps Through No-Code Network Automation - NetBrain
For anyone searching for a complete no-code automation platform for hybrid network observability and AIOps
NetBrain, founded in 2004, provides a powerful no-code automation platform for hybrid network observability, allowing organizations to enhance their operational efficiency through automated workflows. The platform applies automation across three key workflows: troubleshooting, change management, and assessment.