Recent changes to support-requests

edit existing tickets

lieven — Thu, 05 Feb 2004 23:16:39 -0000

I installed from cvs on 05/02/2004.
everything works well except for editing existing tickets.

I can access the edit ticket page but once I press the
'Enter' button I get the message 'sorry mate, you are
not allowed to edit tickets'.

Not even as administrator can I edit a ticket (even
though I can access the edit ticket page).
Users created as staff can not edit tickets (even
though they can access the edit ticket page).

Users created as friend can not edit tickets and can
not access the 'edit ticket' page. This, as far as I
know, is correct behaviour.

error running ./configure

Anonymous — Fri, 07 Nov 2003 01:52:10 -0000

Here is the text:

linux:/etc/SourceFiles/bluetail/btt-4.0.2 # ./configure
loading cache ./config.cache
checking host system type... i686-pc-linux-gnu
checking target system type... i686-pc-linux-gnu
checking build system type... i686-pc-linux-gnu
checking for erl... /usr/local/bin/erl
checking for erlc... /usr/local/bin/erlc
checking for yaws... /root/bin/yaws
configure: error: Broken Yaws installation,
"/etc/SourceFiles/yaws/yaws/scripts/ .." does not exist!
linux:/etc/SourceFiles/bluetail/btt-4.0.2 #

The directory in question DOES exist as far as the path is shown.
The contents of /etc/SourceFiles/yaws/yaws/scripts/ :

. Makefile make-release ntpath.sh yaws.conf
yaws.conf.template.local
.. darwin make-upload redhat yaws.conf.basic_auth
yaws.ss
Install gentoo mangle suse yaws.conf.template

Any help for this Linux noob would be greatly appreciated.

I did do a "make install" for the yaws, then went back and did a
"make local_install" too. The ./configure didn't get past the
"checking for yaws" line before I did that.

Find me here:
bcarroll@airnetlink.com

Regards,

Brian Carroll

method to modify/manage users

Anonymous — Tue, 04 Dec 2001 16:23:16 -0000

Is there going to be some method added to edit/modify
the users (other than deleting and readding them)?

User Management

Mark Geib — Wed, 28 Nov 2001 16:18:15 -0000

Is it possible to manage, i.e. modify the users of a bluetail
system.