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#1040 Could not connect to 'Microsoft Outlook

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nobody
None
2026-02-26
2025-11-13
No

My computer is a new Windows 11 (25H2) Intel/64 using MS Outlook 2019 with Go Contact Sync Mod - ver. 4.2.1. And when I launch GoSync I get two errors stating that : "Could not connect to 'Microsoft Outlook".

I've removed and performed a clean install (3 times) of your program and still get the error message.

I've attached the log file.

Please advise?

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Discussion

  • Isaac Turner

    Isaac Turner - 2025-11-20

    I also did the "Fix the Interface" steps 3 times and still the same errors ( HKEY_CLASSES_ROOT\Interface{00063001-0000-0000-C000-000000000046}\TypeLib
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\Interface{00063001-0000-0000-C000-000000000046}\TypeLib
    HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\Interface{00063001-0000-0000-C000-000000000046}\TypeLib)

     
  • BretAB

    BretAB - 2026-02-26

    Hey Isaac,
    Today I loaded the suggested 4.3.0 and out of nowhere, I get the same headache: Can't find Outlook, Different Users with different credentials, blah balh. Yes I saved the error logs and a funny thing is, they show an unknown users Outlook paths. Yep,C;\Users\UnknownUser . I thought bast not to post here just in case its a fat finger coder's screw-up. The Mods here can pm me private if they think prudent. Here's what works for me:

    1. Open the Program Properties. Btw, it doesn't matter if the user is Admin or Normal User, it's not necessary to set to "Run as Admin".
    2. Set to Win8 Compatibility.
    3. *** CLOSE*** Outlook (else it goes into a slow-motion dive, eventually opening GSM Error reports.
    4. Run a GSM sync. Should work.

    If interested, Here's the report (with username redacted)
    FIRST CHECK IF THIS ERROR HAS ALREADY BEEN REPORTED!
    IF THE PROBLEM STILL EXISTS WRITE AN ERROR REPORT

                GCSM VERSION:    4.3.0
                OUTLOOK VERSION: OutlookUnknownVersion
                OS VERSION:      Microsoft Windows 11 Pro (64-bit; 10.0.22631)
    
                ERROR MESAGE:
    
                Outlook contact folder is not selected or invalid!
    
                ERROR MESAGE STACK TRACE:
    
                   at GoContactSyncMod.SettingsForm.FillSyncFolderItems() in C:\Users\<redacted>\<redacted>\GoContactSyncMod\trunk\GoogleContactsSync\SettingsForm.cs:line 436
                   at GoContactSyncMod.SettingsForm.ShowForm() in C:\Users\<redacted>\<redacted\GoContactSyncMod\trunk\GoogleContactsSync\SettingsForm.cs:line 1579
    

    Regards and Hth : )

     

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