Recent changes to bugs

Custom alerts not expiring on 99xx phone

bcstechnologies — Fri, 03 Jun 2016 22:15:55 -0000

Custom alerts and screens that have been POST are not executing "go back" expiration on 99xx phones. The expiry works on 79xx. Normal GET screens expire just fine using same mechanism.
This appears to be a limitation in the Cisco 9971 firmware, and likely affects 9951 and some 89xx phones as well. Considering other mechanisms for expiring screens without using "Softkey:Exit"

#5 App closes immediately if the first screen opened contains an expiration

bcstechnologies — Fri, 03 Jun 2016 22:02:57 -0000

status: open --> closed-fixed
Fixed In: --> 1.0.5998.26348

#5 App closes immediately if the first screen opened contains an expiration

bcstechnologies — Fri, 03 Jun 2016 22:02:00 -0000

Resolved in version 1.1. The application handler UPDATE which was designed to ensure when an inactive screen was restored the content was refreshed, was also firing when screens were loaded for the first time. This combined with the Softkey:Exit refresh destination caused the behavior seen in this bug. The application handler has been disabled, and other means of ensuring content is fresh are being implemented and considered.

#5 App closes immediately if the first screen opened contains an expiration

bcstechnologies — Fri, 13 May 2016 20:07:08 -0000

WORKAROUND: Disable screen expiration timer

#5 App closes immediately if the first screen opened contains an expiration

bcstechnologies — Fri, 13 May 2016 19:59:33 -0000

summary: Pushed alert message immediately disappears if app is not running --> App closes immediately if the first screen opened contains an expiration
Description has changed:

Diff:

--- old
+++ new
@@ -1 +1,4 @@
-If Application is not running when an alert event with expiry comes in, the alert is immediately dismissed. Issue is seen on 7975 with 9.2(3) firmware, but the message stays up on the 9971 tested with that runs 9.4(2)SR2 code. Going to upgrade 7975 to test with newer firmware
+If application is not running when an alert event with expiry comes in, or if the first page loaded has an expiry, the application is immediately closed. Issue is seen on 7975 with 9.2(3) firmware, but the message stays up on the 9971 tested with that runs 9.4(2)SR2 code.
+
+Issue exists on SCCP code 9.2(1), 9.2(3), and 9.4(2)SR1 (latest)
+Issue seems to only affect 79xx phones

#5 Pushed alert message immediately disappears if app is not running

bcstechnologies — Fri, 13 May 2016 19:13:50 -0000

Same behavior is exhibited when trying to open certain screens from services, so this is related to launching the app in general for SOME screen types and NOT just the pushing. Changing title to reflect. Note that in testing so far, the "lighthing" screen type and "^customalert" are impacted. Conversely the "clock" screen type is not.

#4 Event screen not filtering on Group

bcstechnologies — Fri, 13 May 2016 19:06:01 -0000

status: accepted --> closed-fixed
Phone System: --> CUCM
Phone Firmware: -->
Found In: -->
Fixed In: --> 0.9.5153.35928 (2014-02-09)

App closes immediately if the first screen opened contains an expiration

bcstechnologies — Fri, 13 May 2016 19:03:47 -0000

Ticket 5 has been modified: App closes immediately if the first screen opened contains an expiration
Edited By: bcstechnologies (bcstechnologies)
Summary updated: u'Pushed alert message immediately disappears if app is not running' => u'App closes immediately if the first screen opened contains an expiration'
Description updated:
--- description-old

+++ description-new

@@ -1 +1,4 @@

-If Application is not running when an alert event with expiry comes in, the alert is immediately dismissed. Issue is seen on 7975 with 9.2(3) firmware, but the message stays up on the 9971 tested with that runs 9.4(2)SR2 code. Going to upgrade 7975 to test with newer firmware
+If application is not running when an alert event with expiry comes in, or if the first page loaded has an expiry, the application is immediately closed. Issue is seen on 7975 with 9.2(3) firmware, but the message stays up on the 9971 tested with that runs 9.4(2)SR2 code.
+
+Issue exists on SCCP code 9.2(1), 9.2(3), and 9.4(2)SR1 (latest)
+Issue seems to only affect 79xx phones

Pushed alert message immediately disappears if app is not running

bcstechnologies — Fri, 13 May 2016 19:03:47 -0000

If Application is not running when an alert event with expiry comes in, the alert is immediately dismissed. Issue is seen on 7975 with 9.2(3) firmware, but the message stays up on the 9971 tested with that runs 9.4(2)SR2 code. Going to upgrade 7975 to test with newer firmware

App closes immediately if the first screen opened contains an expiration

bcstechnologies — Fri, 13 May 2016 19:03:47 -0000

Ticket 5 has been modified: App closes immediately if the first screen opened contains an expiration
Edited By: bcstechnologies (bcstechnologies)
Status updated: u'open' => u'closed-fixed'
_fixed_in updated: u'' => u'1.0.5998.26348'