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#1843 Regression for Cat S30 phone

1.1.16
pending
1
2019-09-29
2019-07-05
Anonymous
No

After the last system upgrade my Android phone is no longer accesible with MTP. It used to work fine; libmtp seems to be unchanged since october 2018 so the problem could be elsewhere? Either way, the device is unlisted.

The phone is a Cat S30, running Android 5.1

$ mtp-detect
libmtp version: 1.1.16

Listing raw device(s)
Device 0 (VID=04b7 and PID=88b8) is UNKNOWN in libmtp v1.1.16.
Please report this VID/PID and the device model to the libmtp development team
   Found 1 device(s):
   04b7:88b8 @ bus 2, dev 11
Attempting to connect device(s)
error returned by libusb_claim_interface() = -6LIBMTP PANIC: Unable to initialize device
Unable to open raw device 0

$ uname -a
Linux computer 5.1.14-arch1-1-ARCH #1 SMP PREEMPT Sat Jun 22 16:28:48 UTC 2019 x86_64 GNU/Linux

Previously I added this to /etc/udev/rules.d/69-libmtp-extra.rules

#Caterpillar Cat S30
ATTR{idVendor}=="04b7", ATTR{idProduct}=="88b8", SYMLINK+="libmtp-%k", ENV{ID_MTP_DEVICE}="1", ENV{ID_MEDIA_PLAYER}="1"

Attached is an extract of journalctl when the device is plugged in.

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Discussion

  • Anonymous

    Anonymous - 2019-07-05

    NB: the message from Dolphin (the file manager) is: "No storage medium found. Make sure your device is iunlocked and has MTP enabled." (it has...)

     
  • Marcus Meissner

    Marcus Meissner - 2019-09-29
    • status: open --> pending
    • assigned_to: Marcus Meissner
     
  • Marcus Meissner

    Marcus Meissner - 2019-09-29

    we track the S30 as 88b9 ...

    can you see if the device has some mode to switch between "charging only" and "file access"?

    Modern Android phones pop up a dialog for this.

     

Anonymous
Anonymous

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