Recent changes to support-requests

unzipping error

Anonymous — Sun, 07 Jun 2015 07:09:45 -0000

today i download your point of sale it is a compressed file named as "opensourcepos-2.3.1-en"
using winrar software when i unzip it gives given below error

C:\Users\shoaib\Downloads\Compressed\opensourcepos-2.3.1-en.zip: Cannot create C:\Users\shoaib\Downloads\Compressed\opensourcepos-2.3.1-en\opensourcepos-master\license\codeigniter_license.txt

! The system cannot find the path specified.
C:\Users\shoaib\Downloads\Compressed\opensourcepos-2.3.1-en.zip: Cannot create C:\Users\shoaib\Downloads\Compressed\opensourcepos-2.3.1-en\opensourcepos-master\license\codeigniter_version.txt
! The system cannot find the path specified.
C:\Users\shoaib\Downloads\Compressed\opensourcepos-2.3.1-en.zip: Cannot create C:\Users\shoaib\Downloads\Compressed\opensourcepos-2.3.1-en\opensourcepos-master\license\license.txt
! The system cannot find the path specified.

Old sales Tax Still showing

Anonymous — Fri, 15 May 2015 21:26:31 -0000

I updated the sales tax in the mysql database from 9% to 9.5% on three different computers.

Unfortunately on ONE of them the sales screen it still shows (and calculates) the old 9% sales tax. the other two show the correct 9.5% sales tax.

I am looking at the ospos_items_taxes table and for the rows for EVERY item, the percent shows 9.500

I have tried restarting the computer and that didn't help.

Not sure what to do.

Thanks.

Get An error When Generating Reports

Anonymous — Fri, 15 May 2015 20:55:12 -0000

I tried moving my install of ospos from my old computer to a new computer, and I get an error whenever I try to run a report:

Error Number: 1044

AccÃ¨s refusÃ© pour l'utilisateur: 'ospos'@'@localhost'. Base 'ospos'

CREATE TEMPORARY TABLE ospos_sales_items_temp (SELECT date(sale_time) as sale_date, ospos_sales_items.sale_id, comment,payment_type, customer_id, employee_id, ospos_items.item_id, supplier_id, quantity_purchased, item_cost_price, item_unit_price, SUM(percent) as item_tax_percent, discount_percent, (item_unit_pricequantity_purchased-item_unit_pricequantity_purchaseddiscount_percent/100) as subtotal, ospos_sales_items.line as line, serialnumber, ospos_sales_items.description as description, ROUND((item_unit_pricequantity_purchased-item_unit_pricequantity_purchaseddiscount_percent/100)(1+(SUM(percent)/100)),2) as total, ROUND((item_unit_pricequantity_purchased-item_unit_pricequantity_purchaseddiscount_percent/100)(SUM(percent)/100),2) as tax, (item_unit_pricequantity_purchased-item_unit_pricequantity_purchaseddiscount_percent/100) - (item_cost_price*quantity_purchased) as profit FROM ospos_sales_items INNER JOIN ospos_sales ON ospos_sales_items.sale_id=ospos_sales.sale_id INNER JOIN ospos_items ON ospos_sales_items.item_id=ospos_items.item_id LEFT OUTER JOIN ospos_suppliers ON ospos_items.supplier_id=ospos_suppliers.person_id LEFT OUTER JOIN ospos_sales_items_taxes ON ospos_sales_items.sale_id=ospos_sales_items_taxes.sale_id and ospos_sales_items.item_id=ospos_sales_items_taxes.item_id and ospos_sales_items.line=ospos_sales_items_taxes.line GROUP BY sale_id, item_id, line)

Filename: C:\wamp\www\system\database\DB_driver.php

Line Number: 330

Ho Can I Delete Hundreds Of Sales At One Time?

Anonymous — Mon, 11 May 2015 02:59:15 -0000

Sort of a long story, but it involves a hard drive spontaneously combusting...

Is there a "PROPER" way to delete just the past sales data for thousands of previous sales?

Basically, I needed to install OSPOS on a new computer. We have three store locations, and the products, vendors, employee codes, taxes were all the same.

So I exported an SQL file from a store location #1, and then imported that SQL file into the database for Store Location #2.

Except that now Store Location #2 has all the sales data from Store #1

Anyway to remove that sales history easily? Do I just go into the ospos_sales table and delete all the rows? (This seems like it would probably be a bad idea...)

I don't want that old data from Store Location #1 affecting our reports gong forward for Store Location #2.

(P.S. I understand that getting the original sales data from Store Location #2 - where the hard drive burned out - is going to be nigh on impossible. So I just want store number 2 to start with a "clean slate" as it were).

Thanks in advance.

barcode help

Anonymous — Fri, 08 May 2015 04:01:21 -0000

OSPOS 2.3.1 on linuxmint 17.1 rebecca cinnamon

apache2 installed
php5 installed
mysql installed
myphpadmin installed

running good in all browser but,
just can't create barcode...

Inventory Summary Report

Anonymous — Fri, 24 Apr 2015 10:55:24 -0000

Dear Sir,
I need some help in Inventory Summary Report that I want in this report calculate the remaining quantity and cost prices which we purchased.
Because by the end of month when we check this report there will show all remaining items with quantity and cost price that will assure us that how much investment we have after a month.
I hope you will help me.
Regards,
Victor

#19 excel import

Francesco — Mon, 23 Mar 2015 12:16:59 -0000

The issue is probably a matter of two cases:

the item with that UPC number was deleted and needs to be undeleted (I had this issue several time because in clothing accessories or certain shoes might come back after 1 year or so with same barcode)
the item exists already but maybe we want to update the quantity

It's difficult to say what the best user experience for the case is because it's like when you merge two codelines and you have a conflict.
I guess the ideal case would be to have a view resolving the conflict and ask the user:
- resume the undeleted?
- increase the quantity?

Of course just a thought here.... new feature space :-)

#19 excel import

jekkos — Mon, 23 Mar 2015 09:15:47 -0000

You can try to remove it on database level. However I'm not sure whether the code will find multiple records or only the non deleted ones in this case.

Another option might be to undelete the item and change it's upc number. Then redo the import. There's a filter to show deleted items in the search options.

#79 Check sale is still missing from the report

jekkos — Wed, 11 Mar 2015 10:56:21 -0000

status: open --> closed

#89 Not returning to selection after adding product in sales or receiving

Waynebr76 — Fri, 27 Feb 2015 11:30:44 -0000

Thanks Jekkos, how do I find this? I downloaded the latest release but not sure if I have to download somthing else