Recent changes to support-requests

cannot import

Navaneeth — Fri, 13 Oct 2023 08:09:21 -0000

Hi, I am not able to import the data to using the import function. I have exported to a foldrer and the exported folder contains files several t_x.txt files. When I try import I get the message "Directory does not contain any PKB database" I also tried using the - import from PKB backup file. I get the message Nothing to import. Please help

Unable to open

Anonymous — Mon, 13 Apr 2009 20:34:23 -0000

I am unable to open the database. It was working fine on my WinXP 64-bit. The one day I could not open it. So I am unable to open it now.
I downloaded the new version, unzipped it into old directory and still cannot open.
Any ideas and/or suggestions?
I dont mind re-installing it but I want to make sure I save the data. So How would I do that and how should I do the re-install?
Thank you!

Partial search

Anonymous — Mon, 19 Nov 2007 19:20:55 -0000

Hi,
I have installed your tool and I have few questions:
1. Can it do partial search like "pay" should bring up all partial matches?
2. How many knowledge base articles can it handle? will it be slower if it gets into thousands?
3. How is the data saved?
4. Can this tool be hooked up to a database?
-Prasad.
raju_00@hotmail.com.