Recent changes to support-requests

Internal Server Error

Anonymous — Wed, 27 Jun 2007 17:59:19 -0000

Whenever I try to run install I get:

The server encountered an internal error or misconfiguration and was unable to complete your request.

I have checked to make sure that admin, install, and public are all chmod'd to 775. Any ideas?

install.cgi fails (Gentoo Linux)

Nick — Sun, 12 Nov 2006 23:12:39 -0000

unpacked the 1.1.0 zip file into my /var/www/shop/
folder, and gave that to apache as my webroot

I edited my config.txt and manually created a blank
DB called "neshop". When I ran teh install.cgi I got

Can't connect to data source dbi:mysql
:database=neshop
;host=localhost;, no database driver specified and
DBI_DSN env var not set at /var/www/shop/cgi-
bin/install.cgi line 34

My section from vhost.conf

<VirtualHost *:80>
ServerAdmin grimm@nickellson.com
ServerName shop.nickellson.com
DocumentRoot /var/www/shop
ErrorLog /var/www/shop/logs/error_log
TransferLog /var/www/shop/logs/transfer_log
Options ExecCgi Includes Indexes
FollowSymLinks
<Directory "/var/www/shop/htdocs">
AllowOverride
Options ExecCGI +Indexes
Order allow,deny
Allow from all
</Directory>
ScriptAlias /cgi-bin /var/www/shop/cgi-
bin/shopcms
<Directory "/var/www/shop/cgi-
bin/shopcms/">
AllowOverride AuthConfig
Options ExecCGI
Order allow,deny
Allow from all
</Directory>

</VirtualHost>

Take products off the site after purchas

Anonymous — Wed, 21 Jun 2006 21:21:25 -0000

Is there anything i can integrate to this to alow me to
take items out of the data base once they have been
purchased i have over 7,000 items and it is a little
much to manage without some sort of automation. I onyl
have one of each item also. so if it is deleted out of
the database it is not a big deal i jsut need to be
able to have it auto update some how. I am afraid of
two customers purchasing the same item before i get a
chance to delete it out of the system. Especialy since
a good part of my customer base is over seas and when i
am sleeping they are ordering. I would apreaciate any
help. I have been tryingto intergrat with paypals ipn
with no success.

thak you.

I can be contacted outs side of the forum @
Downer6@gmail.com please put shopcms in the subject.

error adding item

Emily Tench — Tue, 21 Feb 2006 17:18:44 -0000

DBD::mysql::st execute failed: called with 11 bind
variables when 12 are needed at admin.cgi line 834.

I can add categories and brands, however, I get that
error when trying to add an item.

This is a duplicate of an unresolved support request.

Thank you,

Emily

Software Error:

JnK Davis — Sun, 07 Nov 2004 02:30:13 -0000

What we've done so far:

1.)We uploaded all the files to our server, putting one shopcms
folder in our /cgi-bin/ directory, and the other 'shopcms' folder (the
one that comes in the 'htdocs' folder) in our /httpdocs/ directory.

2.)We configured the config.txt file the using the path variables
specified by our web host. We've been over it and over it looking
for errors.

3.)We CHMOD public, admin, and install to 755

4.)We we're successful in installing all the tables on the database

Here's where we're at now:

When we first tried to access our admin page at http://
www.mypersonalwalk.com/cgi-bin/shopcms/admin.cgi, we were
met with the following message:

Software error:
could not open form at /usr/local/psa/home/vhosts/
mypersonalwalk.com/shopcms/forms/admin_login.html at
Freedom/Forms.pm line 59.

So we said, ok lets just try to access our admin page by directly
accessing our 'admin_login' using http://
www.mypersonalwalk.com/shopcms/forms/admin_login.html. That
loaded up the login page (username is user, password is pass) and
we we're able to access our admin page.

Once in our admin page we were able to add categories and brands
but not catalog items. Every time we clicked on the "add new
entry" under catalog, we got the following message again:

Software error:
could not open form at /usr/local/psa/home/vhosts/
mypersonalwalk.com/shopcms/forms/htmlarea.html at Freedom/
Forms.pm line 59.

For what it's worth, Freedom/Forms.pm line 59 looks like this
(although we only have a vague idea of what it all means):

50 sub show {
51 my $self = shift;
52 my $config = Freedom::Config->new($self->{'config_file'});
53 my $form = $_[0];
54 my $q = $_[1];
55 my %config = $config->read;
56 my $forms_directory = $config{'forms_directory'};
57 my $return;
58 #my $item = $q->param('id');
59 open (FILE, "$forms_directory/$form.html") || die("could not
open form at $forms_directory/$form.html");

I can't upload images

Anonymous — Wed, 01 Sep 2004 19:38:55 -0000

I'm getting the error message:
"CGI open of tmpfile: No such file or directory".
What should I do?

Software Error:

Anonymous — Thu, 03 Jun 2004 10:07:10 -0000

I am getting the Following error:

DBD::mysql::st execute failed: called with 11 bind
variables when 12 are needed at admin.cgi line 834.

I can add categories and brands, however, I get that
error when trying to add an item.

Any ideas?

Thanks.

Internal Server

Anonymous — Tue, 25 May 2004 19:40:51 -0000

Hi, im hosting in linux server , i tried all the
posible paths to perl , i change the path in public.php
line 485 to root config.txt but i can install anything..

these is the text appear.

Internal Server Error
The server encountered an internal error or
misconfiguration and was unable to complete your request.

Please contact the server administrator,
webmaster@adprints.com and inform them of the time the
error occurred, and anything you might have done that
may have caused the error.

More information about this error may be available in
the server error log.

Can you help me, i need to put this now..

please.

Failed install.

Anonymous — Sun, 23 May 2004 02:41:06 -0000

When I am installing. I get this message after trying to
run the install script. I dont know a whole lot about cgi,
so I could really use the help. THanks.

Can't connect(dbi:mysql
:database=shopcms
;host=localhost; synergy

HASH(0x8203bc0)), no database driver specified and
DBI_DSN env var not set at /var/www/cgi-
bin/shopcms/install.cgi line 35

tax and shipping

Kevin B — Wed, 19 May 2004 20:30:05 -0000

I'll admit that I'm a MySQL newbie so with that out of
the way...does anyone know how to properly configure
the tables in order to add specific sales tax amounts as
well shipping charges and changing the currency???
help..