Related Products
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About
8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business.
AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns.
Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.
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About
Return Rabbit is a returns and exchanges management platform tailored for Shopify brands, transforming the post-purchase experience into a revenue-generating channel by prioritizing exchanges over refunds. Its features include a fully customized, branded returns portal that matches site colors, logos, messaging, and imagery, ensuring consistency with the brand identity. It comes with a sophisticated product recommendation engine and full-catalog exchange functionality, enabling instant exchanges and encouraging upsells. It supports printerless, QR code-based returns, scheduled pickups, in-store drop-offs, and carrier-managed returns to simplify the customer experience. On the back end, merchants benefit from automation tools such as custom business rules that auto-approve or flag returns, tailored return causes, and workflows designed to save time and reduce manual effort.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Modern ecommerce and D2C brands who want to stop revenue leakage, automate operations without losing control and need insights to reduce returns long term.
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Audience
Shopify merchants seeking a solution to minimize refunds, boost revenue, and enhance customer loyalty
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
€99/month
Free Version
Free Trial
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Pricing
$250 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information8returns
Founded: 2019
Germany
www.8returns.com
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Company InformationReturn Rabbit
United States
returnrabbit.com
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