XpertRuleXpertRule Software
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Related Products
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About
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel.
Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...).
The objective is to maximize your return on investment:
- The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction).
- The ROI in terms of employee experience: No more dealing with non-value added issues.
- The financial ROI: Reduce the cost of customer support processing between 50% and 90%.
Advantages of Botmind
- 90 pre-recorded responses
- Reduces the cost of the support by 90%.
- Answer your customers in less than a second
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About
We are a software business, founded by AI and engineering pioneers, that creates exceptional technology, to solve the most complex process challenges.
We want to help create more sustainable businesses, with improved performance against all the metrics that matter - cost, quality, delivery and human experience.
By deploying our advanced AI-powered decision intelligence products - we allow organisations to harness the power of their two most valuable assets – the expertise of their people and the predictive analytics in their data.
In short, we exist to help the world make better decisions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
eCommerce
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Audience
Cross Sector
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBotmind
Founded: 2018
France
www.botmind.io/en/
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Company InformationXpertRule Software
Founded: 1985
United Kingdom
www.xpertrule.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Machine Learning Features
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Generation Features
Business Intelligence
Chatbot
CRM Data Analysis and Reports
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content
Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Machine Learning Features
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Generation Features
Business Intelligence
Chatbot
CRM Data Analysis and Reports
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content
Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Natural Language Processing Features
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
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Integrations
Freshchat
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
Zendesk Chat
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Integrations
Freshchat
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
Zendesk Chat
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