XpertRule

XpertRule

XpertRule Software
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About

Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel. Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...). The objective is to maximize your return on investment: - The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction). - The ROI in terms of employee experience: No more dealing with non-value added issues. - The financial ROI: Reduce the cost of customer support processing between 50% and 90%. Advantages of Botmind - 90 pre-recorded responses - Reduces the cost of the support by 90%. - Answer your customers in less than a second

About

We are a software business, founded by AI and engineering pioneers, that creates exceptional technology, to solve the most complex process challenges. We want to help create more sustainable businesses, with improved performance against all the metrics that matter - cost, quality, delivery and human experience. By deploying our advanced AI-powered decision intelligence products - we allow organisations to harness the power of their two most valuable assets – the expertise of their people and the predictive analytics in their data. In short, we exist to help the world make better decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce

Audience

Cross Sector

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Botmind
Founded: 2018
France
www.botmind.io/en/

Company Information

XpertRule Software
Founded: 1985
United Kingdom
www.xpertrule.com

Alternatives

Alternatives

VisiRule

VisiRule

Logic Programming Associates Ltd
Claude

Claude

Anthropic
ChatGPT Pro

ChatGPT Pro

OpenAI
ChatGPT Pro

ChatGPT Pro

OpenAI
ChatGPT

ChatGPT

OpenAI
XpertRule

XpertRule

XpertRule Software

Categories

Categories

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Generation Features

Business Intelligence
Chatbot
CRM Data Analysis and Reports
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Generation Features

Business Intelligence
Chatbot
CRM Data Analysis and Reports
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Freshchat
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
Zendesk Chat

Integrations

Freshchat
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
Zendesk Chat
Claim Botmind and update features and information
Claim Botmind and update features and information
Claim XpertRule and update features and information
Claim XpertRule and update features and information