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About

EasyChannel is a complete multichannel ecommerce platform designed for online sellers. It features a range of multi-channel selling tools that enable sellers to list and sell on multiple platforms, allowing them to diversify and grow their ecommerce business. A multichannel listing software packed with smart AI ecommerce tools, it enables sellers to create and publish optimized listings on multiple selling channels, including marketplaces, webstores, and social media platforms. EasyChannel also has built-in multichannel inventory management and multichannel order management platforms, so sellers can easily manage their cross-channel inventory and multi-channel orders from one place. Finally, an optional ecommerce helpdesk for managing multiple communication channels simplifies and unifies multi-channel customer service, making growth not only more accessible, but infinitely more manageable.

About

ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce owners

Audience

Online sellers interested in a powerful ecommerce help desk solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$39.90
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EasyChannel
Founded: 2024
Israel
www.easychannel.com

Company Information

ReplyDesk
Founded: 2020
Israel
replydesk.com

Alternatives

Alternatives

RSTickets!Pro

RSTickets!Pro

RSJoomla!

Categories

Categories

Integrations

Amazon
Etsy
Instagram
Shopify
eBay
Axis LMS
BigCommerce
Facebook
TikTok
Walmart
WooCommerce

Integrations

Amazon
Etsy
Instagram
Shopify
eBay
Axis LMS
BigCommerce
Facebook
TikTok
Walmart
WooCommerce
Claim EasyChannel and update features and information
Claim EasyChannel and update features and information
Claim ReplyDesk and update features and information
Claim ReplyDesk and update features and information