LogMeIn Rescue vs. RescueNet Comparison


LogMeIn Rescue GoTo	RescueNet ZOLL Data Systems	+	+
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About LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work. LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.	About RescueNet is our widely adopted software solution suite for the EMS/Fire market. It comprises integrated communications, charting, and billing applications and plays a role in more than 13 million EMS/Fire events annually. RescueNet is a client-server or "enterprise" solution that requires a dedicated server either on the customer's premises or in a ZOLL Data Systems data center. RescueNet Dispatch is a user-friendly EMS computer-aided dispatch (CAD) software solution that makes your entire operation more efficient. With its high-performance features and smart technology, RescueNet Dispatch software helps you streamline call-taking and dispatch while reducing response times. Data is complex, and it’s imperative that your ePCR data is complete, secure, and provides the insight needed to effectively run your business. With RescueNet ePCR, medics are guided through the proper data collection process to improve speed and accuracy.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise IT departments, managed service providers, and organizations requiring secure, scalable, multi-platform remote support to efficiently manage and resolve technical issues	Audience Anyone looking for an EMS solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $109 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.6 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information GoTo Founded: 2003 United States www.logmein.com/products/rescue	Company Information ZOLL Data Systems www.zolldata.com
Alternatives ScreenMeet	Alternatives RescueMedix ePCR RescueMedix ERS
Zoho Assist Zoho	Fire Rescue Systems
ISL Light Remote Desktop ISL Online	Fireworks EPR Systems USA
LogMeIn Resolve GoTo	ImageTrend
ConnectWise ScreenConnect ConnectWise View All	Rescue Hub Dropkick Studios View All
Categories Call Center Co-Browsing Help Desk ITSM Live Chat MSP Remote Desktop Remote Support Remote Video Support Remote Work RMM Screen Sharing	Categories EMS ePCR Fire Department
Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Screen Sharing Features Annotations / Drawing Tools Desktop / Browser Sharing Mobile Screen Sharing Presenter Control Management Remote Control Screen Capture Screen Mirroring Screen Recording	Show More Features EMS Features Availability Indicator Billable Items Tracking Daily Unit Loading Analysis Dispatch Monitoring Electronic Signature EMS Service Roles Time Clock Equipment Tracking Fleet Management NEMSIS Compliance Patient Database Point-of-Service Data Refusal Statements Shift Management Supply Management Fire Department Features Custom Map Views Equipment Tracking Event Calendar Facility Pre-planning Data In-Vehicle Navigation Incident Response Checklists Pictometry Imagery Scheduling Search
Integrations AuthPoint Blotout Campaign Monitor Cayzu ConnectWise Cybersecurity Management ConnectWise PSA DOCTRIX Freshdesk Freshservice HaloPSA Incident IQ LiveChat Meltano OpenVoice Salesforce Agentforce Service ServiceNow SolarWinds Service Desk SysAid Zendesk Show More Integrations View All 18 Integrations	Integrations AuthPoint Blotout Campaign Monitor Cayzu ConnectWise Cybersecurity Management ConnectWise PSA DOCTRIX Freshdesk Freshservice HaloPSA Incident IQ LiveChat Meltano OpenVoice Salesforce Agentforce Service ServiceNow SolarWinds Service Desk SysAid Zendesk Show More Integrations View All 1 Integration
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