Alternatives to ClickDesk
Compare ClickDesk alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ClickDesk in 2026. Compare features, ratings, user reviews, pricing, and more from ClickDesk competitors and alternatives in order to make an informed decision for your business.
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1
LiveAgent
Quality Unit
LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of an universal inbox, real-time live chat and an autonomous AI chatbot, built-in call center, and robust customer self-service portal. A multitude of features, including advanced automation rules, tags, and 200+ integrations, creates powerful customer service software for businesses of all sizes. LiveAgent also boasts the fastest chat widget on the market. LiveAgent has served over 150 million end users worldwide, including companies like BMW, Yamaha, Huawei, and Oxford University. Join hundreds of satisfied LiveAgent clients in providing world-class customer service. Start your 30-day free trial, no credit card required.Starting Price: $15.00/month/user -
2
CM.com
CM.com
Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.Starting Price: $0/month -
3
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
4
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
5
LiveChat
LiveChat Software
LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard. Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately. Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.Starting Price: $16.00 per agent per month -
6
Engati
Engati Technologies
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages. -
7
Socialboards
Socialboards
Best cloud helpdesk for social media (by far) plus Email, Chat Bots, Contact Forms, and Review Sites. All text-based customer service channels under one unified inbox, so no customer is left behind. Social Customer Service solution. Gather all incoming inquiries in one unified ticketing inbox. Share tasks and make sure everyone is up to speed. Social media. Handle all social media support tickets from Facebook, Instagram, Youtube and Twitter. Live Chat. Solve problems instantly with Live Chat on your website. Emails and webforms. Regain control of your support emails, and add custom forms to your website and facebook pages. Full control Reduce the amount of Support tickets. Gain valuable insights. FAQ. A smart self-service FAQ solution for your website. Statistics and insight. Get the insight you need to make smarter changes. API. Integrate with internal systems using our APIs.Starting Price: $9 per user, per month -
8
Live Assist for Microsoft Dynamics 365
Communication Business Avenue
With our secure co-browsing solution you can interact with your customers while having an audio & video conversation directly from your website or app. Increasing customer satisfaction has never been easier. With co-browsing you can show your users how to navigate your site or app, make a purchase, help them fill in a form, give suggestions and much more with audio & video capability. Users won’t need to install any plugins or software. Together with our partner LivePerson, we now have a new type of engagement called Messaging which takes Live Chat to the next level, adding flexibility. We have integrated popular 3rd party channels like Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, Apple Business Chat and more, agents can receive these Messaging engagements right inside Dynamics 365!Starting Price: $49 per month -
9
Alcméon
Alcméon
With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. -
10
Kayako
Kayako
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter. For SMBs looking for a fully integrated cloud-hosted help desk to immediately start supporting customers. Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow. Kayako’s award-winning helpdesk solution includes our live chat software as one of the many tools to help you with your customer support success. Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7. You can help customers in real time across every channel—all from within Kayako’s dashboard. It’s quick and easy to customize our live chat software and integrate it into your website, iOS and Android apps.Starting Price: $9.00/month/user -
11
WP-Chatbot
Wordpress
WP-Chatbot adds an OmniChat™ chat widget to your website. OmniChat by MobileMonkey is patent-pending technology for creating a single chatbot that works in multiple messaging platforms. The OmniChat widget is the fastest and simplest way to add live chat to your WordPress website, convert more leads, and engage your customers, even after they’ve left your website. One-click installation for WordPress. Live chat with visitors 24/7, even while you sleep. Single inbox for all incoming messages seamlessly integrated with Facebook Messenger, and native web chat conversations. Zero-hassle integration with powerful chatbot features. 100% integration with your Facebook Business Page and Facebook Messenger. WP-Chatbot is the most popular and powerful chatbot in the WordPress ecosystem, powering up tens of thousands of websites with live chat and web chat capabilities. Chatbot conversations built in WP-Chatbot work for users signed into Facebook Messenger, or not. -
12
Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month -
13
LiveHelp
Sostanza
Thanks to our collaborations with many companies we have acquired experience in Digital Customer Care in many different markets. Listen to your clients and implement Customer Centricity: remain up to date with Facebook, Instagram , Twitter and Google My Business with a single interface and improve your online reputation. LiveChat allows real time communication with your clients, choosing from a fast approach with the Chat, a human approach with the VideoChat or an emotional one with the VoiceChat. Communication with clients from any platform: operators can provide assistance from Mobile, via the LiveHelp App or from any application. All conversations whatever channel they come from are routed into the LiveHelp Suite and assigned to operators based on custom parameters.Starting Price: $5.90 per user per month -
14
FocalScope
FocalScope
FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.Starting Price: $20.00/month/user -
15
ChatWILL
CWILL
ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.Starting Price: Free -
16
Gubagoo
Gubagoo
The conversational commerce platform designed for auto dealers. Offer a complete car buying experience from your website and Facebook. Your customers can browse your inventory and ask questions anytime through live chat, texts and messenger. Work together to increase customer satisfaction. Watch live conversations and jump in to make a personal connection with your customers. Highlight your best offers and display them based on unique visitor behavior to create a personalized experience for your customers. Get high quality bottom of funnel leads that are ready to convert into sales. Turn us on and watch the leads pour into your CRM. Make it easy and enjoyable for customers to communicate with your dealership. Our omnichannel chat platform will enable you to boost engagement and convert more deals. -
17
Jitbit Help Desk
Jitbit
Jitbit Help Desk is a helpdesk ticketing system offered both as a SaaS subscription and on-premises installation. It has everything you expect from a helpdesk: email ticketing, live chat, knowledge base, live chat with chat bots, file attachments, and a powerful automation engine that executes predefined workflows for you. Don't get us wrong, we have everything - live chat, integrations, knowledge base, even chatbots but our primary focus is email. We spent years polishing our email ticketing system. We support IMAP, native MS Exchange protocols, POP3, SMTP etc. We have built-in anti-spam, deduping, and email flood protection. We even provide built-in mailboxes for our SaaS customers, if you don't already have one. Deliver awesome support to your customers. Jitbit Help Desk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets.Starting Price: $13 per month -
18
Charles
Charles
We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%. We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks. -
19
Talkative
Talkative
Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels. -
20
LibAnswers
Springshare
Ensure your users get the answers they need, whenever and wherever. Embed LibChat and "Ask Us" widgets into any webpage, manage all social media communication, and take control of your institutional knowledge with a powerful ticketing system and FAQ builder. LibAnswers does it all, with detailed statistics to boot! It's as easy as answering a ticket or a question in LibAnswers - all point-and-click operations. Apply Filters across any social channels to stay on top of all active conversations. Flag posts for followups and deletions. LibAnswers has everything you need for effective monitoring of social channels. Used by thousands of libraries worldwide - either individually or in a consortial resource sharing setting - LibChat is the ideal chat reference tool. Comprehensive chat functionality, many embedding options, and integrated reference and helpdesk workflows make LibChat an easy choice. -
21
HelpOnClick Live Chat
HelpOnClick
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.Starting Price: $12.00/month/user -
22
Social Chat
Social Chat
Engage and convert customers through social livestreams and personalized shopping experiences. Social Chat allows you to interact with customers as if they are shopping in store. This enables brands to provide real time suggestions and recommendations. Customers can also interact with your brand and other shoppers in real time. Significant increase in add to cart and checkout rates. Build your customer database directly from livestream events. Powerful analytics to help you understand the path to purchase. While you can build a community on social networks, you'll never own your audience or control your brand. With Social Chat, you own your audience on your site, build your community, engage and eventually convert them to customers. Live streams naturally create a sense of urgency to purchase. With Social Chat, users can add products to cart and checkout with just one click. The frictionless checkout experience delivers instant gratification and results in higher conversion rates. -
23
Olark
Olark
Olark Live Chat is a web-based live chat application that helps businesses interact with customers through their website. The solution delivers the easiest way to engage customers who are browsing the website through customer relationship management (CRM), eCommerce, and Help Desk platforms that provide you with powerful customer insights. Key features include team management, automated messages, searchable transcripts, real-time reporting, and more. Olark Live Chat also offers chat monitoring, targeted chat, and analytics within a suite.Starting Price: $17.00/month/user -
24
StreamKar
StreamKar
StreamKar is live streaming app for video calls with people and make friends. StreamKar is a live video streaming social Application. It allows you to live stream your special moments. From live video streaming to real-time interaction, StreamKar allows you to watch live videos, broadcast your life, video chat with your friends and make new friends globally. Don't wait, join us, broadcast your life, gain fans and make new friends now. Open yourself to a new social circle. Meet new friends, partake in endless entertainment, discuss life and much more. Become a celebrity by sharing your life with your fans. Get loved by people around you while earning a top living via StreamKar! Full of surprises with random chats, funny photos and short videos, and group live chat. Singing, dancing, eating, chatting, traveling and gaming can be shown to anyone. Link your account Facebook, Twitter, Instagram and Google+ now. -
25
HelpForShopping
HelpForShopping
HelpForShopping offers a live chat solution for e-commerce sites, designed to engage visitors in real time, provide personalized product suggestions, and reduce product returns, all while enhancing customer satisfaction. With features that increase conversion rates, build loyalty, and offer quick support, HelpForShopping is ideal for businesses looking to optimize their online customer experience. Why Choose HelpForShopping’s Live Chat Widget? -Increase Conversion Rates HelpForShopping’s live chat widget enables agents to engage directly with visitors, making it easy to convert browsing into purchases with real-time product recommendations and quick answers to customer inquiries. -Reduce Product Returns By providing detailed information and personalized advice at the time of purchase, HelpForShopping helps customers make informed choices, reducing the rate of product returns. HelpForShopping, backed by the European Union, empowers businesses to optimize e-commerce.Starting Price: $19.99 per month -
26
Tictuk
Tictuk
Tictuk offers an intelligent online ordering system through chat. We make ordering fast and easy by eliminating tedious downloads and complicated sign-ups. Your customized virtual shop agent will instantly guide customers to complete their orders in under 60 seconds. Fast and seamless integration. Start accepting orders from Facebook, any social chat, Ad campaigns, and even your website today. POS Integration, large chains, and custom requests are also available. Upload your catalog or menu using our simple interface where you can easily manage your information as needed or we can integrate with your API. Your consumers place orders in their favorite way. We will guide you through every step to generate leads, increase sales, and create lifetime customers. Seamlessly turn your catalog into an engaging and personalized shopping experience that is designed to convert your customers and generate leads. -
27
DialogTab
DialogTab
DialogTab is a conversational commerce platform that automates receiving your order or guidance to your user a product via WhatsApp. Search product then share it with users and identify product by the link and image. Multiple agents can work together on WhatsApp. Suggest your product directly in the chat. Set and track sales goals. Engage with visitors stuck at checkout. Upsell by offering complementary products. Allow your customer to buy products on WhatsApp and finish the process on their favorite platform. Stay connected with the customer by WhatsApp to upsell new products anytime. Keep track of the performance of your salesperson in real-time. Filter and analyze graphs as you wish. Increase your customer experience by integrating with the applications that you like and need. Choose your channels between WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or collect all and connect to the platform.Starting Price: $19 per month -
28
Eventsity
netAmbition
We will set up your branded event website ready for you to start publishing events and content. Use your own domain name or one of ours. You add more events, tickets or custom registration forms with speakers, agenda, photos, and more. Share on social, send emails, add a blog or other content and start your digital event marketing. Track sales by source, conversion from visitors, and much more. Export attendee data or use our check-in app. Make your event website match your branding with exhaustive customization options or use our concierge service. Easy drag n drop form building with readily defined fields or your own custom requirements. Quickly validate or check tickets and attendees at the door using your mobile or tablet device. We're here to help on live chat or telephone when you need us. Plus Eventsity has an excellent help system. LinkedIn, Facebook, Instagram, and Twitter login support for one-click authentication during checkout.Starting Price: $40 per month -
29
SocialEngine
Ahead WebSoft Technologies Pvt. Ltd.
SocialEngine, founded in 2007, is a product of Ahead WebSoft Technologies. It's a top-rated white-label CMS for building niche social networks. It offers full member control, including paid and free memberships, monetization tools, payment integration, and real-time chat with CircuitChat. Its ready-made script helps users launch platforms like dating sites, pet communities, or clones of Facebook, Twitter, or LinkedIn - no coding needed. Features include secure messaging, powerful plugins, privacy settings, and a user-friendly interface. iOS and Android apps come with all bundles, enabling mobile access. With scalable architecture and built-in monetization, SocialEngine lets you create and grow your own custom social platform with ease.Starting Price: $199.00 one-time fee -
30
REVE Chat
REVE Chat
REVE Chat, a chat widget and live chat software online, is installable on business websites and ideal for small to mid-sized companies in different industries. REVE Chat key features include voice calls, live chat, visitor queuing, analytics, and proactive chat. With REVE Chat's proactive chat feature, users can set messages to appear from predetermined visitor actions. REVE Chat's chat window is also customizable to fit the company's branding. -
31
Cugic
Cugic
CUGIC allow you to measure customer satisfaction, access agent performance and identify problems before execution. The analytics will help you stay on target and measure success. Chat with your customers as soon as they visit your website and resolve their queries in real-time with higher customer satisfaction. Say goodbye to expensive international calling. You can make calls directly from your device and connect with your customers instantly via audio and video calling services. Connect CUGIC with popular social networking sites like Facebook and Twitter. You can use this feature to monitor queries instantly and cater to them accordingly. For guidance regarding understanding our chat software, we are available 24/7 to help you experience a seamless Live Chat Experience with your customers. Interact with your customers with live chat sessions and display an employee image on the agent chat pop-up to ensure the best customer service practices.Starting Price: $10.00/month/user -
32
Velaro
Velaro
Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.Starting Price: $19.95 per user per month -
33
Immerss Live Commerce
Immerss
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.Starting Price: $66 per month -
34
123 Flash Chat
TopCMM Software
123FlashChat supports high load of 5000 connections per server. It enables users to login with their Facebook , Twitter , Yahoo or Google accounts with linking and sharing abilities. It is the fundamental for virtual gifts, membership upgrade and PPM/PPV room which will boost revenue from your chat. High-quality video and audio communication will make a more enjoyable and impressive chat experience. It allows video publishers to become broadcasters, whose video will automatically broadcast for everyone in the current chat room. Users can click the queue for mic button to apply to publish video and admin will authorize the 1st, 2nd and 3rd video. HTML5 Chat Client has significantly improves the performance for 123FlashChat and works beautifully on iPhone, iPad Android Devices and PCs. The mobile apps are for iPhone, iPad and Android , with which the chat users may explore thousands of chat rooms via their mobile devices!Starting Price: $10 per month -
35
Intellecta AI
Intellecta
Intellecta is trained on your company's data and uses GPT models to respond to customer inquiries across various platforms, such as chat, social media, and email. Intellecta enhances your social media presence by automatically liking, replying to comments and DMs, and moderating by flagging and removing negative comments to protect your brand's reputation and ad spend. Extract real-time insights from your social networks, email, and chat to understand customer interactions with your brand. This enables you to spot trends and identify problems early, staying ahead in customer engagement. Intellecta enables manual input, allowing users to upload documents or input data directly for precise knowledge integration and customer support enhancement.Starting Price: $99 per month -
36
LinkedChat
LinkedChat
Chat with website visitors using your existing Slack, HipChat or Telegram service. It's time to bring your client communication into your favorite chat app. You can customize pretty much anything you can think of. Multiple team members can join a conversation with visitors and clients. LinkedChat is a live chat service that is truly integrated into Slack, HipChat and Telegram. Yes, it's that simple: you chat with your website visitors from your already existing Slack, HipChat, and Telegram account. LinkedChat only pushes the information that is valuable for you: real inquiries and communication from your visitors. From your side, whatever you type into Slack, HipChat, or Telegram, and as soon as you type it, your visitors will receive it in real-time via the LinkedChat widget on your website. Brand distinction is very important. That's why we've made it possible for you to customize every single aspect of your widget. From colors and text to the images used in the widget itself. -
37
Rake
Rake
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.Starting Price: $4/month/user -
38
Adereso Helpdesk
Adereso
Centralize your Sales, Service or Support channels on a single screen Adereso Help Desk is the omnichannel platform that optimazes all your Customer Experience processes by reducing costs, automating operations, and controlling your team's performance. Connect the most popular channels to our App With our ticket system, no message is left unanswered. Offer personalized attention for each case. You'll be able to connect Facebook, Messenger, Chat en Vivo, E-mail, Twitter, WhatsApp and more altogether. With our helpdesk you will never lose the thread of the conversation. Each ticket has a record of conversations, so you won't have to ask the same question twice. Unifying tickets from different channels is easy with Adereso Helpdesk, take the conversation from one channel to another with our omnichannel function without any trouble. Send and receive images or files, such as a screenshot or a Facebook sticker. Adereso Helpdesk makes your conversations more dynamic. -
39
HERO
HERO
Bring the personal touch of in-store shopping to your online store. Set your online experience apart, empower your store staff, experts or influencers to assist online shoppers. With Hero, one in four customers will go on to buy and spend up to 70% more. Your customers love to watch, chat and video call. Now they can shop with you the same way. Bring products to life by adding the power of authentic, one-to-many video shopping to your online store. Assist shoppers with live 1-on-1 product advice the way they prefer, over chat and video calling. Keep customers coming back long after they leave your store. Stay in touch via text, email and WhatsApp. Get started with low-touch installation, fast onboarding and dedicated training. Our customer success team will ensure a smooth launch and help you maximize performance. Hero is used globally by brands in more than 31 markets across 14 languages. -
40
Adsoup
Adsoup
Everything Chat, Meets CRM. Install Adsoup live chat onto unlimited sites, Connect unlimited Facebook pages, a company email account, Whatsapp, LINE, SMS, Twitter DM and receive Facebook Leadgen forms directly into your new CRM and Sales reporting tool.Starting Price: $25.00/month -
41
CrmOne
CrmOne
CrmOne is an integrated marketing, sales, support, and CRM solution designed to help small to midsize enterprises acquire, engage, and convert website visitors into customers. The cloud-based platform lets businesses use marketing tools to build relationships with customers and retain them for a lifetime. Features of CrmOne include email marketing, landing pages, live chat/helpdesk, ticketing, telephony, appointment scheduling, contact management, and more. It comes with Free CRM Software, which allows firms to manage and track all activities across customers, leads, and deals as they proceed through pipelines. Additionally, it provides marketing capabilities for users to generate leads through automated email templates, customizable forms/popups, social media engagement, and more.Starting Price: $59/month/5 Users -
42
BirdyChat
BirdyChat
BirdyChat: Seamless Telegram Integration for Website Support BirdyChat allows to integrate a professional Telegram live chat into the websites instantly. Unlike heavy corporate tools, BirdyChat sets up in 15 seconds. ✦ No registration. ✦ No extra apps. ✦ No learning. Key Features: ✦ Direct Telegram Delivery: Manage all website chats within your Telegram app. ✦ Voice-to-Text Transcription: Reply with voice notes that are transcribed into text for your visitors. ✦ Ultra-Lightweight: Optimized for site performance and mobile-first support. ✦ Easy Setup: Compatible with WordPress, Shopify, and custom HTML sites. Built for: solo founders and micro businesses, who already use Telegram and don’t want another tool to manage.Starting Price: 5 -
43
LiveChat4Dynamics
Inogic
LiveChat4Dynamics is a seamless integration tool that brings live chat functionality directly into Dynamics 365 CRM. It provides a unified platform to connect, track, and engage website visitors effortlessly, eliminating the need to switch between multiple platforms. Key Features: Instant Chatting for Website Visitors Instant Notification within CRM Create a CRM Record from LiveChat (OOB or any Custom Entity) Track Conversation History within CRM -
44
Lemur Live Chat
Lemur
Lemur live chat Integration › Contact › Profit! Messaging via instant messengers and online chat in one widget. Direct support agent call. No callbacks needed! Integration with websites and CRM systems in a few clicks. Adaptable widget to any kind of website design. Customized chat settings according to business needs and preferences. Transfer customer data directly to CRM. Lemur Live Chat: Taking common approaches outside of the box. Communicate with your clients via live-chat or messengers. Integrate lemur live chat to your website and CRM in just couple of minutes. Receive direct calls to support managers directly. Get full client data after the first contact. Social networks and Live chat in One Widget. Viber, Telegram, WhatsApp, Facebook, VK etc are now available for your support service. Clients can now connect with you via live chat or messenger apps. This enables support agents to deal with requests efficiently within one system. Also allows client information storageStarting Price: $9 per month -
45
Chatwoot
Chatwoot
Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.Starting Price: $19 per month -
46
DeskMoz
DeskMoz
DeskMoz; Premium Live Chat Service Provider of 24x7 (350+ Days) Managed Human Live Chat Operators for your Website. Expert & highly experienced in-house round-the-clock chat agents. Unlike our competitors' freelancers, work-from-home & remote chat agents. Exemplary 24x7 managed live chat agents service, not only for your website but for your Facebook Page as well. The setup requires just a few clicks. Our professional live chat answering service's 24x7 answers to the sales closing questions of your online visitors results in 3x more qualified leads. Live chat outsourcing industry's quickest turnaround time and process. We train and deploy our live chat team on your website within just 24 to 48 hours. DeskMoz's 24x7 live chat services is more effective, responsive & economical than phone support & email support. Over 200 renowned global brands count on us.Starting Price: $199 per month -
47
ProProfs Chat
ProProfs
Our live help software helps your operators reach customers instantly. With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help. Enhance user experience with our proactive live chat software. Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement. Add announcements to notify website visitors about upcoming products, features, and service updates using our live support chat for the website. Enable your support team to engage potential leads by giving product tours. Store potential leads to your favorite CRM platforms like Microsoft Dynamics, Salesforce, and more, and enable your sales team to close more sales faster with our live chat support software.Starting Price: $19.99 per month -
48
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
49
Nickelled
Nickelled
Turn new users into engaged customers with Nickelled, a user onboarding software designed to make product tours easy. With Nickelled, businesses of all types and sizes can quickly create code-free walkthroughs that onboard and convert every user. The solution offers an easy to use plugin for making guides on any website, analytics to track how people use guides, integrations with leading live chat, helpdesk, and email solutions, and so much more.Starting Price: $199.99/month -
50
HiredSupport
HiredSupport
Outsource customer support like live chat, tickets, email, voice calls, and more. Hire live chat agents and voice agents. Hire 24/7 in-house custom-trained live chat agent operators for your business or startup. Hire inbound and outbound voice agents and let us be your dedicated call center. Our virtual assistants can even do back office work, data entry, and everything in between. Startups and digital businesses choose HiredSupport to handle their customer service 24 hours a day. We cover and work with all major support channels and help businesses with their customer support, sales, back-office processing, and everything in between. Over 100+ businesses and startups trust us as their outsourcing support service provider. Live chat is a great and guaranteed way of increasing your sales and customer satisfaction for your business. With our superstar chat agents, converting leads and keeping customers happy is automatic.Starting Price: $175 per month
