Impromed Integrations

PetDesk transforms how your practice engages with clients by automating the administrative busywork that's draining your team while delivering the engagement and communication options clients demand. Our veterinary-specific platform connects directly to your PIMS, simplifying everything you do today from appointment booking and reminders to communicating with clients and phone calls. Unlike general healthcare solutions or disconnected point products, PetDesk delivers a complete client engagement ecosystem designed specifically for veterinary workflows that flexibly grows with your practice. The result? Your front desk spends less time on the phone. Your clients get the convenient digital experience they expect. Your team reclaims at least a day every week. And you get to focus on what actually matters—simplifying your clinic operations, supporting your team, and ensuring exceptional care to the pets that need your clinic.

Chckup is a fully integrated scheduling, analytics, communications, & reviews platform that helps veterinary practices save more time, more money & more pets.

Engaged vets. Connected pet owners. Healthy pets. VetScene helps your busy veterinary practice create raving fans! We seamlessly sync with your practice management software and streamline all client communications. The VetScene Proactive Portal and mobile app allow your clients to manage their reminders, opt for text, request appointments, send messages, leave reviews, take surveys, participate in your loyalty program, + so much more. VetScene Services: Pet Health ID cards, beautiful custom websites, reminder postcards, 2way texting, Proactive Portal, custom clinic apps, VetScene TV + more!

Intuitive software that retrieves client information at the time of an incoming call. Fetchit works seamlessly with your Practice Management Software (PMS) and phone system to pull up a patient’s comprehensive chart as soon as the phone rings. Save time, improve customer service, and build relationships to keep customers coming back! Save an average of 37 seconds per call, by having the chart readily available. Easily update or create customer information when they call, using our software. Schedule staff more efficiently with reporting on call volume per day, hour or CSR. Use our notifications to pull up client information within your PMS. By the time you’re done with your greeting, you will have the patient’s chart pulled up and all the information you need to help that client. Customer not in your database? No problem. You’ll have the option to copy their contact information and create a chart or to update an existing client’s chart.

There is no one-size-fits-all in this industry, don’t change what makes you great; celebrate it. Otto is built to conform to your standards of care (and not the other way around). The lives of the pets in your care are priority #1. Otto’s got your back! We help you focus on great outcomes by driving better pet-parent decisions and breaking down financial barriers. Say hello to Care, the ultimate pet membership plan. Customize every aspect of your membership program, drive your practice’s business goals, and achieve better patient outcomes. We understand from firsthand experience what it’s like to manage clinics and teams. Time is precious and change is hard. Otto is the system we always wished we had — easy to understand and use, with a stacked shelf of advanced features designed for the journey ahead.

ScribeHealth is an AI-powered medical scribe that listens during patient-clinician conversations, transcribes and codes clinical notes in real time, and formats them into structured document types (SOAP, HPI, MSE, specialty-specific templates) with minimal clinician intervention. The system achieves high accuracy, learns from feedback, and lets most physicians spend only minutes tweaking rather than writing notes from scratch. It integrates seamlessly with existing EHR/EMR platforms (including Epic, Cerner, AllScripts, Jane, and specialty systems) via secure APIs, HL7/FHIR standards, or native integrations, enabling note syncing within clinicians’ normal workflows. ScribeHealth uses bank-level encryption, deletes audio recordings post-transcription, adheres to HIPAA compliance, and safeguards patient privacy. It offers session analytics, speaker identification, context awareness to extract symptoms, and assessments.

Next In Line is veterinary appointment scheduling software. Next In Line puts your practice first and becomes an extension of your staff. We offer flexible veterinary appointment scheduling, a virtual wait-list, and custom reminders designed to alleviate stress and let you and your staff get back to doing what they enjoy doing — providing patients with the best care and experience possible. Next In Line’s real-time online booking platform for veterinary hospitals helps automate the client scheduling, registration, and intake process for your practice, saving you time and money. Next In Line enables your front desk to be open 24/7, so pet owners can schedule appointments when they have time! Clients of ours have had pet parents booking their appointments at 2 or 3am. Now you can be online when they are. By utilizing Next In Line, you are fitting your hospital into your client’s schedule, not the other way around. This will improve their client experience.