Help Desk Software for Mac

View 36 business solutions

Browse free open source Help Desk software and projects for Mac below. Use the toggles on the left to filter open source Help Desk software by OS, license, language, programming language, and project status.

  • The Most Powerful Software Platform for EHSQ and ESG Management Icon
    The Most Powerful Software Platform for EHSQ and ESG Management

    Addresses the needs of small businesses and large global organizations with thousands of users in multiple locations.

    Choose from a complete set of software solutions across EHSQ that address all aspects of top performing Environmental, Health and Safety, and Quality management programs.
    Learn More
  • Turn traffic into pipeline and prospects into customers Icon
    Turn traffic into pipeline and prospects into customers

    For account executives and sales engineers looking for a solution to manage their insights and sales data

    Docket is an AI-powered sales enablement platform designed to unify go-to-market (GTM) data through its proprietary Sales Knowledge Lake™ and activate it with intelligent AI agents. The platform helps marketing teams increase pipeline generation by 15% by engaging website visitors in human-like conversations and qualifying leads. For sales teams, Docket improves seller efficiency by 33% by providing instant product knowledge, retrieving collateral, and creating personalized documents. Built for GTM teams, Docket integrates with over 100 tools across the revenue tech stack and offers enterprise-grade security with SOC 2 Type II, GDPR, and ISO 27001 compliance. Customers report improved win rates, shorter sales cycles, and dramatically reduced response times. Docket’s scalable, accurate, and fast AI agents deliver reliable answers with confidence scores, empowering teams to close deals faster.
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  • 1
    Faveo Helpdesk

    Faveo Helpdesk

    Open source help desk ticketing system

    Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.
    Downloads: 11 This Week
    Last Update:
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  • 2
    OcoMon - PHP

    OcoMon - PHP

    Sistema Completo para gestão de demadas de suporte técnico e ativos

    O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente!
    Downloads: 56 This Week
    Last Update:
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  • 3
    FreeScout Help Desk

    FreeScout Help Desk

    Free self-hosted help desk & shared mailbox

    FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.
    Downloads: 9 This Week
    Last Update:
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  • 4
    Mibew Messenger 3
    Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
    Downloads: 219 This Week
    Last Update:
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  • Agentic AI SRE built for Engineering and DevOps teams. Icon
    Agentic AI SRE built for Engineering and DevOps teams.

    No More Time Lost to Troubleshooting

    NeuBird AI's agentic AI SRE delivers autonomous incident resolution, helping team cut MTTR up to 90% and reclaim engineering hours lost to troubleshooting.
    Learn More
  • 5
    Peppermint

    Peppermint

    An open source issue management & help desk solution

    Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests.
    Downloads: 8 This Week
    Last Update:
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  • 6
    CMDBuild -Platform for  Asset Management

    CMDBuild -Platform for Asset Management

    Environment for configuring customized applications Asset Management

    CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the standard vertical solutions, already configured: CMDBuild READY2USE and openMAINT.
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    Downloads: 225 This Week
    Last Update:
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  • 7
    qdPM - Web-Based Project Management Tool
    qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
    Downloads: 14 This Week
    Last Update:
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  • 8
    FuzzyWuzzy

    FuzzyWuzzy

    Fuzzy string matching in Python

    We’ve made it our mission to pull in event tickets from every corner of the internet, showing you them all on the same screen so you can compare them and get to your game/concert/show as quickly as possible. Of course, a big problem with most corners of the internet is labeling. One of our most consistently frustrating issues is trying to figure out whether two ticket listings are for the same real-life event (that is, without enlisting the help of our army of interns). To pick an example completely at random, Cirque du Soleil has a show running in New York called “Zarkana”. When we scour the web to find tickets for sale, mostly those tickets are identified by a title, date, time, and venue. We’ve built up a library of “fuzzy” string matching routines to help us along. And good news! We’re open sourcing it. The library is called “Fuzzywuzzy”, the code is pure python, and it depends only on the (excellent) difflib python library.
    Downloads: 3 This Week
    Last Update:
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  • 9
    FreeScout Helpdesk

    FreeScout Helpdesk

    Best open source helpdesk & shared mailbox

    FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.
    Downloads: 16 This Week
    Last Update:
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  • Simplify Purchasing For Your Business Icon
    Simplify Purchasing For Your Business

    Manage what you buy and how you buy it with Order.co, so you have control over your time and money spent.

    Simplify every aspect of buying for your business in Order.co. From sourcing products to scaling purchasing across locations to automating your AP and approvals workstreams, Order.co is the platform of choice for growing businesses.
    Learn More
  • 10
    Projeto para adm carrinhos.
    Downloads: 29 This Week
    Last Update:
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  • 11

    Roundup Issue Tracker

    Simple-to-use/-install issue-tracking system: web, REST, email, CLI

    Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! Get current development source from mercurial repo at: <https://sourceforge.net/p/roundup/code/ci/default/tarball?path=>
    Downloads: 7 This Week
    Last Update:
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  • 12
    PHD Help Desk
    PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English
    Downloads: 8 This Week
    Last Update:
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  • 13
    Support Incident Tracker

    Support Incident Tracker

    Open source support tracking in your browser

    Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
    Downloads: 3 This Week
    Last Update:
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  • 14
    Mibew Messenger 1.x
    "Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/
    Downloads: 2 This Week
    Last Update:
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  • 15
    Freeway is the open source eCommerce platform for selling services and products. With Freeway you can sell booking and appointments, event ticketing and subscription services as well as physical and virtual products.
    Downloads: 8 This Week
    Last Update:
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  • 16
    A powerful PHP/mySQL help desk ticket system that keeps you at arms length with your clients or website audience.
    Downloads: 3 This Week
    Last Update:
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  • 17
    Car Sales Management System Codeigniter

    Car Sales Management System Codeigniter

    Car Sales Management System, Vehicle Sales Management in Codeigniter

    Vehicle Sales Management System Built on Codeigniter 2.x Framework Features : Front End with Vehicles Added from Back-end with details Back-end login system for admins, employees Different Controlling for Admin and Employee New Employee Adding for doing Sales , Adding new vehicles Admin Features : # Add, Edit , Delete almost anything(Including new users), Sell vehicles, See customer Details Employee Features : # Add vehicles only and Sell them to new clients with their details ------------------------------------------------------------------------- Others : Used CodeIgniter Active record for DB query, Basic Parser use of codeigniter, uses cool template for backend with a lot of effects, form validation with codeigniter Database is included in the folder. Uses Datatables with sorting , filtering , and date to date range for getting result Change DB & URL as the video Shows localhost. Contact : dranger2011@gmail.com for any help. For Pro version Contact me.
    Downloads: 1 This Week
    Last Update:
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  • 18
    Online box office ticket reservations for theaters, festivals, sports, museums, or just your party. This is a continuation of the original phpMyTicket project, but without the original developers, who have moved on to other projects. This revival is aime
    Downloads: 1 This Week
    Last Update:
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  • 19

    ASTRES

    PHP powerful help-desk web software

    ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.
    Downloads: 0 This Week
    Last Update:
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  • 20
    Antares Bugtracker
    A bugtracker written in PHP
    Downloads: 0 This Week
    Last Update:
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  • 21
    Downloads: 0 This Week
    Last Update:
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  • 22
    AvieOnline Framework solution for Small-Medium Enterprises in the any business application. With implementations for Real Estate, Data Collaboration, Forums, CRM Help Desk, Accounting Softwares (Payroll, Time Tracker, others). This uses (Java 2 Enterpris
    Downloads: 0 This Week
    Last Update:
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  • 23
    BIGdesk is a customizable Help Desk/Trouble Ticketing System. It allows web submission of tickets and e-mail submission. It is currently written in PHP and uses a MySQL db with patTemplate for the template engine.
    Downloads: 0 This Week
    Last Update:
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  • 24
    DDesk is a ticket, task and issue management application. Profiled for desk-side support companies. Includes client UI, partner and internal UI. (Not in active development since 2006) Released under Apache License 2.0, user, reuse as you will.
    Downloads: 0 This Week
    Last Update:
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  • 25
    Bug tracking PHP application, intended to enable final users to report and track bugs or issues, allowing managers to open/assign this bugs to developers. Real easy time tracking interface, and ajax attachments management. Custom reports supported.
    Downloads: 0 This Week
    Last Update:
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