AuditShipment

At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying for shipping, have very little control over their shipping carriers and strive to fix that power imbalance. Our groundbreaking delivery management solutions help retailers seamlessly create post-purchase experiences, while our automated parcel audit solutions help bring better performance accountability to the last mile and recover millions of dollars in shipping refunds for businesses around the world. Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds. Drive up to 40% more repeat sales with stellar, branded delivery experiences.

Refund Retriever detects issues with your shipments, then applies for refunds as necessary, and verifies those credits appear in your account – all without costing you time or any upfront investment. Additionally, we provide warnings of potential logistics issues through reports and analytics, as well as help with shipping and contract negotiations. Collectively, our efforts improve your efforts in strengthening your shipping operations while reducing your shipping overhead. FedEx and UPS deliveries have a late delivery guarantee in addition to various other factors that often warrant refunds. Our solutions work silently in the background of your logistics management – auditing your shipping invoices to “sniff out” any issues where you deserve money back. With no upfront costs or changes needed to be made to your existing shipping operations, it’s a turn-key solution to help your business begin gaining money back whenever deserved.