Alternatives to RingCentral Automatic Call Recording
Compare RingCentral Automatic Call Recording alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to RingCentral Automatic Call Recording in 2026. Compare features, ratings, user reviews, pricing, and more from RingCentral Automatic Call Recording competitors and alternatives in order to make an informed decision for your business.
-
1
RingCentral RingEX
RingCentral
RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.Starting Price: $19.99/month/user -
2
Zadarma
Zadarma
Powerful Cloud Telephony for Global Businesses Zadarma offers a feature-rich VoIP platform designed for businesses that want flexibility, scalability, and professional communication without high costs. Set up your cloud PBX in minutes, manage international teams, and serve customers worldwide — all from a single interface. Key features: - Virtual phone numbers in 110+ countries - Free cloud PBX with IVR, call routing, and analytics - Integration with CRMs: HubSpot, Zoho, Bitrix24, and more - AI Voice Agent and AI-speech recognition and analytics - Apps for desktop, mobile, and browser-based calling - AI-powered voice agents and call tracking - Full control via web interface and API Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.Starting Price: $2/month -
3
ConneXio
ConneXio
The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP NetworkStarting Price: $29.99 -
4
RingCentral Video
RingCentral
Integrated video conferencing, screen sharing, and messaging for teams big and small. Work from anywhere with RingCentral Video. HD voice and video. Feel like you’re in the room with carrier-grade voice and video and an industry-leading 99.999% uptime. No downloads. Join and host meetings with a click from your browser or the RingCentral app—it’s that easy. Anywhere, any device. Connect on any device, and switch live meetings between your phone or desktop with one tap. Protect every meeting with comprehensive enterprise-grade security. RingCentral's security controls are externally verified so you don't have to take our word for it. Whether you're joining a meeting from your browser or the RingCentral app, every conversation is private and secure. Get more done before, during, and after meetings with fully integrated messaging and a modern business phone system. -
5
Oreka TR
OrecX
OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe. Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track. -
6
PixelMixer
PixelMixer
Meeting summarization, action items, highlights, video messaging, interactive knowledge wiki - all powered by advanced AI. PixelMixer enables teams work smarter by automatically capturing important details shared during meetings. Now those details can be instantly accessed later, even by both those who were unable to attend. • Meeting Summarization and Action Items - Ensure clarity and accountability • Chapter and Topic Detection - Quick access to information • Slack and IM Notifications - Realtime collaboration • Trending Topics - Stay informed • Knowledge Graph - Personalized relevance Knowledge is your most valuable asset; make it perpetually accessible with PixelMixer! PixelMixer is a hosted cloud service that works on any browser or mobile device. The service integrates brilliantly with Slack, Zoom, Webex, RingCentral and Google Meet.Starting Price: $10 per month -
7
GoVoIP
GoVoIP
Tired of being on hold forever and when you final speak to someone, they say let me call you back with no response? GoVoIP does not do this and you will have access to your own portal to make your own changes to your phones and your account. Don't want to do it yourself, send a simple email and we will get the task done for you. We perform service around your needs. We offer a VoIP phone for as low as $14.95/phone/month or $14.95/SIP Trunk/month. We offer 4G VoIP wireless that does not go through your network router so the customer can receive clear voice calls; we also offer managed routers for customers to use when needed; we offer a fax solution that can connect to customers legacy fax machines so they can send/receive faxes not only through their email but on their fax machines.Starting Price: $9.95/month/user -
8
RingCentral RingCX
RingCentral
RingCentral's RingCX is an AI-powered contact center solution designed to streamline customer support and enhance interactions. By integrating voice, video, and over 20 digital channels into a single platform, it enables agents to engage customers through their preferred communication methods. The inclusion of RingSense AI provides real-time insights, automates tasks, and offers assistance throughout the customer journey, improving both agent performance and customer satisfaction. With a user-friendly interface and straightforward deployment, businesses can implement RingCX within days. Pricing starts at $65 per user per month, which includes unlimited minutes and access to all core contact center features. -
9
Calilio
Calilio
Calilio is a AI powered cloud phone system that simplifies business communication by offering virtual phone numbers in over 100 countries. Launched in 2023, it prioritizes user-friendliness with a simple, intuitive dashboard and application. Calilio's unified callbox allows users to text, call, send voicemails, chat, and share images from a single window, eliminating the need to switch between multiple apps. Standard Plans start at just $15/month (or $12 annually) for features like a web/app dialer, call filters, history, blocking, and forwarding. Premium plan start at $35/month(or $28 annually) and Enterprise plans offer additional features with customizable pricing. Calilio integrates AI-powered call monitoring and evaluation features. Sentiment analysis helps understand customer satisfaction, while call summaries and transcriptions simplify reviewing call details and outcomes.Starting Price: $15 Per user/per month -
10
1voice
1 Voice Tech
Uniquely designed with features and benefits capable of transforming your company’s communications system into a real powerhouse. Join existing static and dynamic conferences on the system, check conference participants and invite new users to the conference. Make the connections you need to streamline your operation. Integrate with your favorite CRM. VoIP is cost-effective and the most efficient phone system solution for your business. There are no hardware costs involved with VoIP when you host your PBX with 1Voice, so you may save up to 65 percent over an analog system as we take care of all the hardware and maintenance for you.Starting Price: $19.95 per user per month -
11
PBXPlus by 500apps
500apps
Virtual PBX Software PBXPlus by 500apps can supercharge your team's efficiency with unlimited extensions, call forwarding, business hours setting, and integration with your CRM. With the ability to bring your select carriers, effortlessly automate your call processes with drag-and-drop call flow creation and track your call flows to help drive revenue through improved call processes and menu options. Get access to 37+ apps with PBXPlus for $14.99 per user. Key Features: Create Unlimited Menus Outbound Dialing Call Flow Automation Business Voicemails Call Forwarding Call Analytics Voicemails Dial by Name Virtual Numbers and Many More.Starting Price: $9.99 -
12
Pulse
Pulse Telesystems Private Limited
Pulse is recognized as a leading provider of call center solutions that effectively utilize Web Real-Time communication to enhance the efficiency of call center operations. With nearly two decades of experience, Pulse has successfully assisted clients across Pan India, Northern America, and Europe in establishing seamless customer interactions at every touchpoint. By optimizing the customer journey and maximizing revenue and loyalty, Pulse enables businesses to meet their customers' requirements through personalized call center solutions equipped with advanced features. These features promote proactive customer engagement and deliver exceptional user experiences.Starting Price: $14.51 -
13
Mobile2CRM
Mobile2CRM
The only global, operator-agnostic solution that captures and integrates cellular communications with enterprise call recording, CRM, AI-based BI, and other systems. The painless and cost-effective solution ensuring that every business (cellular) call, anywhere, at any time is automatically logged into the CRM system. Employees business mobile calls – at the office, at home or traveling – are seamlessly captured and transferred to the CRM and call recording systems. Automatically record, track, document, transcribe, and integrate mobile calls, SMS records, and other forms of business-critical mobile communications without infringing on the privacy of employees’ personal mobile devices! Upscale the engagement of your customer-facing teams. One device – Multiple business profiles. Enable your employees to use their cellular devices for work interactions, while respecting the privacy of their private interactions. Log only business calls and text messages.Starting Price: $30 dollar per user per month -
14
RingCentral AI Receptionist
RingCentral
RingCentral AI Receptionist (AIR) is a generative AI-powered phone agent built directly into the RingCentral business phone system, designed to automate inbound call handling with human-like conversational intelligence. Seamlessly activated in minutes and requiring no IT support, it reads information from your website, FAQs, or uploaded documents to answer routine customer questions, block spam, schedule appointments, and follow up via SMS. It intelligently routes complex calls using name- and context-based logic, eliminating frustrating phone menus. AIR supports multi-language interactions (including English, French, and Spanish with dual-language switching), customizable voice personas and greetings, and robust real-time insights via call transcripts, analytics, and performance dashboards. It scales effortlessly across multiple locations and departments, ensuring a consistent and 24/7 front-desk experience that reduces missed calls.Starting Price: $59 per month -
15
RingCentral Fax
RingCentral
Fax online anytime, anywhere, from any device. Close a real estate deal on the spot or sign a purchase order from the airport with ease. Software-based online fax frees you from outdated hardware and the complications of faxing over dedicated phone lines. Manage your incoming and outgoing faxes online and benefit from considerable savings. Create a "new fax" in the RingCentral mobile or desktop app and enter the recipient's fax number, add message text, and attach files from DropBox, Box, Google Drive, or any Microsoft Office® application. Or, submit faxes online via email by addressing them to the recipient's fax number @rcfax.com. The email text and any attachments become the pages of the fax. RingCentral will provide you with your own fax number or you can use your existing number. You'll receive internet faxes in your inbox as email attachments that you can forward, file, or print. -
16
RingCentral Webinar
RingCentral
Easily set up and run webinars with interactive features that put you in control. Launch live webinars where you launch everything else: right from your RingCentral app. Invite up to 10,000 participants and 100 panelists. View engagement, quality, and performance analytics. Set up in seconds and manage practice sessions. Add leading apps to track registrations easily. Get a familiar user experience on a secure and trusted platform. Unite your whole organization over one easy broadcast. Get intuitive host settings that help you be more present before, during, and after your presentation. Increase turnout by making webinars simple to attend over the RingCentral app or a no-download browser link. Keep attendees focused with interactive Q&A and polling capabilities. Quickly share webinars, review participant statistics, and get insights for the next cast from the host panel. -
17
CallSara
CallSara
CallSara offers AI-powered voice agents that handle both inbound and outbound calls, automate data entry, and support healthcare workflows 24/7. The system handles appointment scheduling, rescheduling, and cancellations, payment collections with automated follow-up, pre- and post-operative patient engagement, chronic-care outreach, care-gap interventions, and transitions-of-care communications. It integrates with electronic health record and IVR systems (for example, AthenaHealth, eClinicalWorks, Allscripts, RingCentral) and can be deployed within about 30 days using pre-built templates. The agents work over 20+ languages and accents, escalate complex calls to staff when needed, and generate call transcripts and logs for review. CallSara is designed to reduce staff time (claiming at least 2 hours saved per day per staff member), cut no-show rates below 5%, handle up to 75% of calls, and recapture revenue via follow-ups. -
18
Findem
Findem
Findem’s Talent Data Cloud enables organizations to build and evolve their workforce with unmatched precision, objectivity, and efficiency. It's the only AI talent acquisition and management solution that generates dynamic, multidimensional talent data called attributes to deliver the most advanced talent intelligence. With Findem, customers like RingCentral, Medallia, and Intuitive Surgical are unlocking actionable insights at every stage of the talent lifecycle and transforming how they plan, hire, and manage talent. -
19
RingCentral Events
RingCentral
All your events, all on RingCentral. Create immersive virtual and hybrid event experiences for your audience, no matter where they are. RingCentral Events (formerly Hopin Events) is an all-in-one video-first event platform that makes planning, producing, managing, and reliving virtual and hybrid event experiences easier than ever. Confidently run high-stakes events with a scalable solution that can easily support up to 100,000+ attendees. Fully customize landing pages, emails, and the venue experience to express your brand. Set up takes hours, not days with an easy to use interface. Streamline event registration, drive lead gen, increase engagement, and further customize attendee experience with integrations. Delight your audience with virtual event platform features, such as built-in early access, agendas, networking, and vast integrations with social and gamification tools. Produce professional, reliable streams with easy to use, broadcast studio software with in-platform options. -
20
Time Miner
Time Miner
Time Miner is a secure retroactive timekeeping software built specifically for law firms and solo attorneys. The platform automatically captures missed billable hours from calls, emails, and text messages—without requiring timers or changes to existing workflows. By seamlessly integrating with tools like Clio, MyCase, RingCentral, Gmail, Dialpad, and Outlook, Time Miner scans communication activity, identifies billable interactions tied to clients and matters, and converts them into accurate, review-ready time entries. It also supports Verizon, T-Mobile, and AT&T call logs, allows manual contact list uploads, and protects data with AES-256 encryption. Designed to eliminate revenue leakage, Time Miner helps legal professionals recover lost billable time, improve accuracy, and increase profitability—effortlessly and securely.Starting Price: $49.99/month/user -
21
Spectrum Enterprise Trunking
Spectrum Enterprise
Your business needs voice and collaboration solutions that employees can use anywhere, and those solutions are only as reliable as the network they run on. Delivered with a service-level agreement guaranteeing 100% uptime over our fiber network, our voice products are designed to reliably connect your business and scale to support your needs as they change and grow. Empowering today's mobile and distributed workforces starts with making sure your teams can communicate and collaborate efficiently. Ensure they have seamless access to voice calling, virtual meeting rooms, instant messaging, and other collaboration tools anywhere, anytime. For businesses looking for simplified deployment and fast installations, Unified Communications with RingCentral delivers a complete, out-of-the-box phone system for messaging, video calling, and voice. It can even be customized for different use cases with broad integration compatibilities, quick and easy deployment, and bring-your-own-device options. -
22
Obihai
Polycom
Your system runs in the cloud using Obihai IP phones as your end points. With a premise-based system, all the equipment stays in the office and you can choose how and when to use VoIP. Configure RingCentral and Nextiva BYOD services using the OBiTALK portal as the conduit for the set-up of not only basic SIP registration but also for more advanced functions like assigning extension monitoring / Busy Lamp Field. Save money on phone calls. Use Google Voice with the OBi and enjoy free calls inside the USA and Canada. Call Internationally at amazingly low rates to over 150 destinations. E.g. 1¢ per minute to China, India and Mexico – with no connection fee. In 1969, we had customers traveling out of town on business. Neil Armstrong and Buzz Aldrin, along with their team at NASA, were on a mission…to the moon. And they took our headsets with them. That was more than 50 years ago, and you should see what we're up to now. -
23
PatientXpress
PatientXpress
PatientXpress is a cloud-based AI dental engagement and analytics platform that integrates with any existing dental practice management software. It unifies patient communication, insurance verification, digital patient intake, e-prescriptions, billing, and real-time practice analytics into one platform. Trusted by over 1,500 dental practices globally, PatientXpress automates scheduling reminders, recall campaigns, two-way texting, Voice AI call handling, and post-visit review collection. It integrates with OpenDental, Dentrix, Eaglesoft, Practice-Web, EZ2000, HubSpot, RingCentral, WhatsApp, and 30 plus other tools. Most practices go live within one business day. HIPAA-compliant and fully cloud-based. -
24
Saleshood
Saleshood
Founded in 2013, Saleshood is the leading comprehensive sales enablement platform used by hyper-growth companies to boost sales performance. A pioneer in the future of selling, Saleshood’s innovative sales tools and processes reduce time to ramp, lift quota attainment, accelerate sales velocity and prove the impact of revenue enablement programs. Companies such as Drift, Demandbase, PowerSchool, RingCentral, Latch, Domo, Omada Health, Sage, Trinet and Yext use Saleshood to realize fast revenue outcomes with 100% virtual training, coaching and selling — at scale.Starting Price: $50 per user / per month -
25
RingCasting
VoiceLogic
RingCasting® is an automated voice broadcasting service. RingCasting® Voice Broadcast will dial a list of phone numbers, and play a pre-recorded voice message to the recipient when they answer the phone. If no one answers the phone, the message will be played into the voice mail box, (if you choose that option). Some clients require a message played only to a live person and no message to voicemail. Conversely, the message can also be played only to voicemail and not to a live person. RingCasting® Voice Broadcast liberates you from manually dialing phone numbers, and verbally repeating the same message to your target recipient. RingCasting® Voice Broadcast automatically dials phone numbers and transmits thousands of voice messages per day. Any company wishing to maximize on their outbound phone calls can use RingCasting®Voice Broadcast. Companies that require delivery of a voice message to be consistent, precisely worded, and mass-delivered. -
26
Replay Call Recording
Trisys
With the most comprehensive and flexible search facility in the industry, Tapit Call Accounting gives you limitless potential to customize search filters. Easily create unique filters using the tools we provide. Add searchable text, tags, or call filters to specific calls for simple categorization and quicker recovery. Tapit together with Replay Call Recording makes producing desired reports and accessing call records, seamless. The Replay product suite delivers high quality digital recordings in practically every possible telephony configuration. Text notes may be added during playback of recordings, allowing alternative search capabilities by entire or partial words. Built-in easy auto-archive and auto-backup functionality for recordings. Recordings can be played, downloaded or emailed as attachments. Automated cataloging and centralized voice repository. -
27
REKK
REKK
REKK is a perfect tool to record phone calls on iPhone and convert them to text. The app records all inbound and outbound calls with the help of a 3-way calling. It's available in the USA, Canada, the UK, Turkey, Russia, India, Mexico, Italy, Spain, etc (check the list on our website). The main features of the app are: - call recording; - transcription service; - backup copies of the files; - uploading files to cloud storages; - sharing feature (you can share the recorded call via a special link or social apps; - frequent updates; - free support. The recorded call is transcribed once you hang up. The app has no limits on the number of calls or their duration. Visit our website and check if the app meets your needs. By the way, now call recording service is available not only for iPhone users. We offer a cloud-based call recording solution for all devices. Join us and record phone calls with ease and without extra expenses. -
28
NoNotes
NoNotes
For over 10 years NoNotes has worked with researchers, colleges and businesses on all types of audio transcription. Audio to text starting at $0.75/minute. Use the NoNotes Call Recorder to automatically record and transcribe any inbound or outgoing calls. Try the App for free in your favourite App Store. NoNotes works with leading Masters, PhD, college faculty and qualitative researchers on any type/size project. Use NoNotes to record, transcribe, share and manage your interviews. Unlimited recording and RoboTranscribe anywhere in the world. Upgrade to ProTranscribe anytime. Record inbound/outbound/conference calls or dictate. NoNotes providers users with unlimited storage. Manage multiple users / projects from one account, enable all staff to easily record and transcribe. Collaborate and share files, one easy dashboard to manage everything, dedicated customer success manager.Starting Price: $0.75 per minute -
29
Ring4
yourVirtualSIM
Ring4 provides companies and individuals with a lightweight cloud solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console. Ring4 phone numbers are mobile and support unlimited texting, unlimited calling, voicemail and call recording. Ring4 starts at $9.99/month/line.Starting Price: $9.99 per month per user -
30
Call Recorder records Skype audio and video calls directly to your Mac. Record automatically, or use the record and stop buttons. It's that simple. With Call Recorder you get stunning, high-quality, HD recordings. You can record your Skype video sessions, podcasts and interviews as you see them, or in our unique side-by-side and split-screen modes. Feel like sharing? Easily convert your calls into MP3 files for podcasting or internet-ready movies for YouTube and Vimeo. Doing some editing? Call Recorder's multi-track recording feature lets you split tracks after a call. We think seeing is believing. Download Call Recorder now to try it out free for 7 days. Calls are automatically organized in Ecamm Movie Tools for easy export and sharing. Call Recorder is not compatible with Apple M1 Macs. An Intel-based Mac is required. Requires macOS 10.12 or newer and an Intel-based Mac.Starting Price: $39.95 one-time payment
-
31
Intelligent Recording
Intelligent Recording
Intelligent Recording has a wide range of hardware and software platforms that are designed to meet everything from basic call recording requirements to providing a turn-key system that records calls and aids in staff training and development. Whether recording analog lines, IP phone recording, SIP trunk Recording, PRI/BRI Recording or Digital station-side recording, Intelligent Recording has the right solution for your business. Our products are right for the single location business or for the large national chain that requires centralized storage and reporting capabilities. For the smaller business, the Call Tracker series of Call Recorders make implementing a recording solution for your business simple, quick and cost effective. By integrating our proven Call Recording technology with your local network we’ve created a range of fully stand-alone recorders that meet the price performance targets required for even the smallest business.Starting Price: $199 one-time payment -
32
ConvergeHub
ConvergeHub, Inc.
ConvergeHub is the all-in-one CRM built to accelerate revenue from pipeline to paycheck. Designed for businesses of all sizes—from small startups to enterprise-grade organizations—it unifies Sales, Marketing, Support, and Billing into one powerful platform. Your teams can attract leads, close deals, support customers, and get paid faster—all from a single, streamlined workspace. With robust automation, deep customization, and a 360° customer view, ConvergeHub helps you manage every stage of the customer lifecycle and drive scalable growth without switching tools. Highlights: 360° customer view with omnichannel touchpoints Built-in campaigns, quotes, invoices, and support cases Custom dashboards, automation, and reporting tools Integrates with QuickBooks, DocuSign, RingCentral, Office365, Zapier, and moreStarting Price: $59 per user / month -
33
Call Saver Pro
DynaMetric
Call Saver® Pro™ enables you to save, sort, and retrieve recordings of your phone calls on your computer. Great for small or home businesses, individual users, or anyone who wants to keep records of their telephone conversations. Save your telephone conversations directly to your desktop or notebook computer. Immediately e-mail or upload conversations at your discretion, eliminate the need for bulky cassette tapes. File your conversations in folders, or directories on your hard drive or any network drive, for instant access in the field, office, or courtroom. Records automatically and manually. Works with virtually any corded phone and PC. Automatically time & date stamps recorded files. Archive recorded files to any network drive or server. Automatically saves recordings as WAV files. Easy online registration (requires Internet connection). Instant playback of the last minute of a call in progress. Compatible with all Windows operating systems. -
34
Qoli.AI
Qoli.AI
Qoli.ai is an advanced call management software integrated with a robust CRM system, designed to streamline inbound and outbound communication for modern teams. It brings together essential tools like call tracking, recording, and analytics to provide a clear and data-driven view of every customer interaction. By automatically capturing and organizing call details, including duration, outcomes, and contact history, Qoli.ai ensures that teams never miss critical insights. The platform’s intuitive dashboards and reports help managers monitor agent performance, understand customer sentiment, and make informed decisions to enhance efficiency and service quality.Starting Price: $750/month -
35
Global Call Forwarding
Global Call Forwarding
Buy toll-free numbers and local phone numbers from more than 160 countries without commitment. You can route incoming calls to any phone, PBX, or SIP worldwide. Our global network has multiple layers of redundancy. Make international outbound calls and show any of your business phone numbers as Caller ID. Connect our SIP trunks to your phone system or use the GCF softphone to make outbound calls. Easily set up and modify smart call routing features like auto-attendant / IVR, location & time-based routing, local ringback tones, simultaneous ring, customized greetings, call recording, voicemail, and more. Easily add or remove virtual numbers, change calling plans, download your invoices and call detail records, modify advanced features, reach live technical support 24/7, and contact your account manager.Starting Price: $7.95 per month -
36
Voxida
Accurate Always Inc.
Voxida is designed to respond to your demands, accommodate your work-flow, and efficiently record, monitor, report and replay your calls. The primary Voxida Software Suite includes the tools you need to record calls. The Voxida software suite allows you to automatically record all calls, all the time, on demand or by schedule. Most organizations using Voxida utilize the full-time call capture capabilities to log all of the digital or VoIP telephone, intercom or radio conversations in their center, whether it is for immediate call playback or long term archival. Voxida offers complete flexibility in telephone recording. Whether you want to capture 100% of conversations on all lines, record calls by schedule on certain extensions, or to record certain phones on demand, you can do so without additional cost. -
37
Call Recorder - Save & Listen
madduck
Record incoming and outgoing calls. Voice to text: Turn your call recordings into text. Voice Recorder: Handy when you need to take a quick note. Country local number service in several countries. Enhanced security: Do your recordings contain sensitive information? Just add a passcode on the "Records" screen and no one will access your recordings without it. Organize your recordings as you see fit: Call Recorder names the calls automatically but you can rename them and favorite them as you wish for easier access. Advanced search: You don’t remember which recording contains the information you need? No problem: Just type a keyword you pronounced during. Apple Watch & iMessage Apps: Record and access your calls from anywhere. App Clip & Widget app – Start recording without opening or even downloading the app. Background Play: Enables you to listen to your recordings in the background without having to keep the app open. -
38
CallGecko
CallGecko
Features. Ring All Receive Calls in Multiple Telephone Numbers Simultaneously. What is Ring All telephone feature? Ring All is a feature that allows you to ring multiple telephone numbers simultaneously when you receive call! We simultaneously ring up to five telephone numbers - the first that picks up gets the call! How does it work? Find a telephone number that you want to use to receive phone calls by utilizing our search tool. You can search for toll free or local telephone numbers. Once you are happy with your number, tell us where we should send all incoming calls. Whenever a call comes in, we will forward it to the numbers you provided - it's that easy! Phone Don't miss business because you're busy or unavailable to answer Ring All will call multiple telephone numbers and someone in your team can receive the call and answer the inquiry. Not in service to receive calls? That's easy! Setup business hours feature with your Ring All and only have calls forwardStarting Price: $19 per user, per month -
39
OnviCord
OnviSource
Evaluate and optimize the performance of your people, processes, operations and technology. Managers can easily search, download and analyze information anywhere in real time or by using historical data, enabling quick, secure access to recorded interactions. Monitor interactions to aid training and assist agents and employees with quality assurance and policy/script adherence. OnviCord PRO delivers simple, browser-based access to a everything needed to monitor and manage recorded call information quickly and easily. Contact centers with unassigned workstations can associate calls with individuals' logins. Users with assigned privileges can turn the recorder on and off at their desktops. Supports search and playback of exported recordings outside the central server or network. -
40
TekTape
KaplanSoft
TekTape is an audio recorder and call detail records (CDR) generator for Windows server editions (2003-2019 Server). Simple, easy to use HTTP interface. Real time monitoring of SIP calls. Recording of audio streams of SIP calls. Recorded calls are saved in 16 bits, 8 Khz mono format wave files. Support for TZSP (TaZmen Sniffer Protocol). CDR generation for monitored calls. TekTape also creates CDR for failed calls. Real time listening of audio for a selected SIP call and call termination. TLS decoding with SRTP decryption for SIP calls. TekTape can record audio conversations between Lync endpoints if Lync server certificate with its private key is installed on to TekTape installed system. Supported codes are G.711 A-mu Law, G.722, G.729 and GSM. Multi-site recording support.Starting Price: $1100 one-time payment -
41
SonicView
Provana
A robust, scalable call recording platform to transform your contact center. What does not get measured, does not improve. With the ability to access, replay, grade and supervise calls, managers have a direct line of sight into what’s happening on the floor, and monitor employees’ interactions with consumers. Effortlessly know what’s going right, and use it to fix what’s going wrong! Exercise superior quality control by the ability to sample calls, and grading and analyzing them. With SonicView, you can examine conversations made by your agents and implement an accessible Quality Control program. Our recording software also equips you to grade individual calls, which further helps in providing training and assessment to your agents. Maintain PCI compliance with the ability to stop recording during an exchange of sensitive information, erase part of the recording which contain sensitive information, or mark certain recordings as sensitive and render them “unqueriable”.Starting Price: $4000.00/one-time/user -
42
Nectar Desk
Nectar Desk
Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.Starting Price: $50 per user per month -
43
Ctalk
Ctalk
Realize the benefits of contact center, IVR, speech recognition, call recording, unified communications, outbound dialing without replacing your existing telephony platform. The Ctalk contact centre system 'wraps around' your existing PBX seamlessly adding features or more capacity. That's why you don't have to rip and replace. Effectively handle more calls and contacts with the same or reduced resources. Significantly reduce your support costs and dependency on I.T. by empowering multiple administrators with on the fly call management. Dramatically Increase first contact resolution. Know who is calling and why, then route to the right agent every time. 24/7 automated services blend seamlessly with proactive outbound calling. -
44
TelStrat Record
Serenova
To optimize your contact center and workforce, you need insight into every agent interaction with customers. Equip yourself with the tools to ensure high-quality customer interactions and optimal agent performance. Record the audio of a call randomly, at scheduled points in time, or on demand – and from the start no matter when recording begins. Empower your supervisors to monitor live calls and listen to end-to-end call recordings when a caller is transferred. Resolve disputes quickly, support legal defense, and monitor agents with rock-solid call recordings. Drill through millions of call results by any metric. Quickly search with one-click filtering. Easily combine groups of fields for complex searches. Analyze any interaction by simply playing a multimedia clip on the desktop. Share the voice-plus-screen .WMV file on a network or via email. Get a clear view into how agents interact with customers and more easily and effectively optimize your workforce. -
45
Recordator
Recordator
We don't depend on apps; hence our service works for every phone. You can record your outgoing, incoming and conference calls. Your recordings are available in your account. You can listen to them or download them in MP3 format. No cap on the number or duration of your recordings. Make as many as you want and it will be there in your account. Found a few important points in an hour-long call? Mark them on the call recording and easily refer those points hence forth. Use your account with multiple phones - your office phone, home phone or team members' phones. Add labels to your calls. Add descriptions to remind you what the call was regarding. What you hear in the call is what you get in your recordings. No extra static or noise. Taking notes from a recording is tough. Get a transcript of your call recording and work on it. -
46
Storacall
Storacall
The voice is the most important and powerful customer interaction tool your business possesses. Storacall offer a cutting edge call recording solution and are proud to be an authorized supplier for BT enabling us to provide SIP Trunks and Hosted Telephony – whatever your business telephony needs, Storacall have a solution for you. A powerful recording solution that allows you to record all your business conversations in one application. Connect your phone system to the cloud, get more flexibility and spend less on your business calls. A feature-rich, cloud-based phone system with the flexibility to meet the demands of modern business. Our powerful business call recording solution offers the unique ability to record any type of communication audio and combine it all in one place. Therefore, whatever your platform may be, our recording solution is designed to work with the systems of today and the technology of tomorrow.Starting Price: $2000 one-time payment -
47
WildJar
WildJar
Call tracking software to supercharge your business. WildJar helps businesses become wildly successful by reducing customer acquisition costs and increasing revenue 10x. It's time to tame your inbound phone leads. Discover exactly which advertising channel has caught your customer’s eye. Have they called before? Is the lead valuable? We can help answer all your questions in real-time. Analyze what your staff is saying (or not saying) and transform every conversation into a good one. Seamlessly integrate WildJar call data into your preferred platforms to complete customer journeys and measure ROI. See the results marketers get by using WildJar's award-winning call tracking and analytics platform. WildJar is the most sophisticated call tracking and calls intelligence solution, helping businesses and marketers optimize and drive higher revenue from inbound phone leads. Record your phone leads to improve sales effectiveness and help with staff training and development.Starting Price: $39 -
48
CallApp
CallApp
Automatically identify phone calls from spammers, telemarketers, unknown and unwanted numbers. Choose a number and add it to your blacklist with a single tap. You will never be bothered again by an unwanted call! Record all your calls with CallApp! Save your conversations and never worry about missing an important detail again. Set any video as your ringtone to relive the memories at every ring! Even choose a different video for each contact. Send a Whatsapp message to any number even if you haven’t saved it as a contact! Manage your incoming and outgoing calls using caller ID, spam call blocker, call recordings & dialer app! Blacklist numbers – add spam calls, block numbers & contacts from your phone book or dialer to our caller ID & call recorder app. Blacklist a phone number & never get robocalls from unknown callers again! Use the phone number search to see “who called me” & call blacklist the spam numbers you wish to block. -
49
Salestrail
Liid
Salestrail helps remote sales teams keep track of their sales calls. The solution consists of an analytics dashboard and a smartphone app that automatically captures calls data. Choose to track the data to the Salestrail analytics dashboard, to Salesforce or to any other CRM with our APIs. Salestrail is an easy-to-use solution for sales professionals to automatically log calls. Measure the efficiency of your call activity accurately and get data on metrics important to you. A mobile app to capture & record SIM calls and Whatsapp calls. Telephony integration is also available. A cloud-based analytics dashboard that shows call statistics call performance and audio recordings. API access and option to connect to your CRM or ERP. Tracks regular SIM calls and WhatsApp call - No need for VOIP. API integration for connecting to CRM. Voila! Now you can easily keep track of your teams' call activity.Starting Price: $2 per month -
50
OmniPCX RECORD Suite
Alcatel-Lucent
For contact centers and enterprises in industries that require legal and regulatory compliance, it's critical to record your transactions and interactions in order to demonstrate transparency. Alcatel-Lucent OmniPCX RECORD Suite is a web-based tool that does all that and more, enabling you to record, monitor and evaluate employee-customer interactions. This is particularly important in financial services, utilities, healthcare, education, hospitality and public safety organizations. By integrating call recording and monitoring directly into your existing telephony infrastructure, the OmniPCX RECORD Suite provides a scalable, modular and affordable toolset. In addition, supervisors can review recorded calls with agents and use the integrated quality monitor module to assess agent performance. Record voice and online interactions between your employees and customers. Improve the quality of future customer interactions by identifying coaching opportunities.
