Audience

Customer support teams, Business owners, Support agents, MNCs

About ChatBridge

ChatBridge is the ultimate Salesforce Chat Translator for organizations supporting customers across borders and languages. By embedding real-time translation directly into the Service Console, it eliminates language barriers, minimizes agent effort, and maintains translation accuracy using enterprise-grade engines.

Teams can support 130+ languages without leaving Salesforce, making ChatBridge ideal for e-commerce, global customer service hubs, domestic multilingual regions, education, and non-profits. With smart features like translation caching, agent-preferred language settings, and native integration, ChatBridge transforms Salesforce into a truly multilingual support platform. If you need reliable chat translation for Salesforce, ChatBridge offers a seamless, scalable solution.

Integrations

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Company Information

Concret.io
Founded: 2013
India
www.concret.io

Videos and Screen Captures

A customer seamlessly chatting with the support agent in their native language.

A customer seamlessly chatting with the support agent in their native language.

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

ChatBridge Frequently Asked Questions

Q: What kinds of users and organization types does ChatBridge work with?
Q: What languages does ChatBridge support in their product?
Q: What kind of support options does ChatBridge offer?
Q: What type of training does ChatBridge provide?
Q: What pricing for support is available for ChatBridge?

ChatBridge Product Features