Audience
Companies of all sizes that need a help desk, knowledge base, and live chat solution for customer support
About Enchant
Better conversations with your customers. Our customer-centric products help you provide support with a personal touch. Shared inboxes, knowledge websites & live chat. All in one intuitive platform. For teams of all sizes. We believe the secret behind the most loved companies is that the customer is at the heart of everything they do. Shared inbox that offers powerful collaboration to your team, yet feels just like email to your customers. Makes it super easy for anyone on your team to manage a FAQ or knowledge base content. So your customers can help themselves. Help is just a click away with the Enchant Messenger. Live chat, knowledge base & contact form. All in one place. Valuable insights help identify trends, improve team performance and grow customer happiness. Turn your team into a happiness machine. Quick and easy set up, try free for 30 days!
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Pricing
Starting Price:
$15 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Senvee
United States
www.enchant.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Enchant Frequently Asked Questions
Enchant Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Ticket Management
IT Asset Management
Network Monitoring
Self Service Portal
Service Level Agreement (SLA) Management
