Audience
Companies of all sizes searching for a cloud-based Call Recording solution
About Enghouse Smart Interaction Recording
Feature-rich multi-channel recording, quality monitoring and voice analytics solution used by businesses of all sizes across the world for compliance, security and improving service levels. Unlock customer insight using audio mining and speech-to-text transcription coupled with an advanced text index and search engine. Smart Interaction Recording is a cloud-based, multi-tenant platform offering Telecom Operators with a rich value to add a suite of services. Operators can provide corporate customers with regulatory compliant recording within verticals such as finance, insurance and healthcare.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Enghouse Networks
Founded: 1984
Canada
enghousenetworks.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Enghouse Smart Interaction Recording Frequently Asked Questions
Enghouse Smart Interaction Recording Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
