CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats.
Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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Trinium TMS
Trinium TMS is recognized as the industry leader in intermodal trucking and drayage systems, providing solutions for companies of all sizes. It’s a complete enterprise system for intermodal trucking and drayage companies that’s currently deployed in every intermodal and drayage market across the U.S. and Canada, managing both domestic intermodal and international container operations. The company's primary focus is on drayage industry best practices to assist its customers with improving their financial results with its freight management software. Trinium TMS has enabled improvements to various aspects of its customers’ operations like growing revenue and fleet size without adding internal staff, reducing equipment detention charges (Per Diem, Rail Storage, Port Demurrage), improving dispatcher and driver efficiency with mobile communications, and improving customer service with timely and accurate updates via EDI, automated email, and web tracking.
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GoRamp
GoRamp is a yard and dock management platform built to simplify logistics operations and eliminate inefficiencies. It automates scheduling, digitizes yard workflows, and provides real-time visibility into every truck, gate, and dock movement. With features like automated appointments, configurable gate management, live yard maps, and performance analytics, it helps reduce detention fees, cut idle time, and streamline communication. The platform integrates seamlessly with carrier systems, suppliers, and enterprise tools, enabling instant alerts, digital check-ins, and paperless workflows. Trusted by over 30,000 companies, GoRamp consistently delivers measurable results such as a 95% reduction in detention fees and 75% faster yard checks. By centralizing yard and dock management, GoRamp empowers teams to focus on keeping freight moving instead of juggling spreadsheets and phone calls.
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