Audience

Organizations interested in a comprehensive and powerful customer experience platform

About Microsoft Customer Experience Platform

Bring your customers into focus with the new Microsoft Customer Experience Platform. Siloed data can make it hard to get a holistic view of your customers and create long-lasting relationships. See how to gain the visibility you need. Unlock the value of your customer data to create personalized experiences. Deliver more relevant customer engagements and build deeper connections using a platform that puts you in control of your customer data. Directly connect with your own customers on your own terms with full ownership of data. Predict customer intent to deliver the right content in the right channel in the right moment. Deliver connected customer experiences across every touchpoint with AI-orchestrated journeys. Bring together transactional, behavioral, and demographic data in real time to create an enriched 360-degree view of your customers for actionable insights.

Integrations

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Company Information

Microsoft
Founded: 1975
United States
www.microsoft.com/en-us/industry/customer-experience-platform

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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Support
Online

Microsoft Customer Experience Platform Frequently Asked Questions

Q: What kinds of users and organization types does Microsoft Customer Experience Platform work with?
Q: What languages does Microsoft Customer Experience Platform support in their product?
Q: What kind of support options does Microsoft Customer Experience Platform offer?
Q: What other applications or services does Microsoft Customer Experience Platform integrate with?
Q: What type of training does Microsoft Customer Experience Platform provide?

Microsoft Customer Experience Platform Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis