Audience

Dealerships interested in a Voice AI to improve their end-to-end customer experience, increase revenue, and handle missed calls.

About Numa

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Numa fixes customer experience & operations at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

Integrations

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Company Information

Numa
Founded: 2019
United States
www.numa.com

Videos and Screen Captures

Numa Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Online

Numa Frequently Asked Questions

Q: What kinds of users and organization types does Numa work with?
Q: What languages does Numa support in their product?
Q: What other applications or services does Numa integrate with?
Q: Does Numa have a mobile app?
Q: What type of training does Numa provide?

Numa Product Features

Numa Additional Categories