Audience

Agentforce Automotive is ideal for automotive OEMs, dealerships, retailers, and captive finance organizations seeking an AI-powered CRM to unify driver and vehicle data, streamline operations, and deliver personalized ownership experiences

About Salesforce Agentforce Automotive

Agentforce Automotive, formerly Automotive Cloud, is Salesforce’s AI-powered CRM platform built specifically for the automotive industry. It unifies driver and vehicle data to create a single, connected view across sales, service, and ownership experiences. Automotive Cloud enables teams to manage leases, warranties, claims, and service milestones within one centralized system. AI-driven alerts and recommendations help customer-facing employees take proactive action. The platform supports immersive, personalized driver experiences beyond the initial vehicle purchase. Integrated automation improves operational efficiency and productivity across dealerships and OEM networks. Agentforce Automotive empowers automotive brands to strengthen relationships, increase loyalty, and innovate faster.

Integrations

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Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/automotive/cloud/

Videos and Screen Captures

Salesforce Agentforce Automotive Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Salesforce Agentforce Automotive Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Agentforce Automotive work with?
Q: What languages does Salesforce Agentforce Automotive support in their product?
Q: What kind of support options does Salesforce Agentforce Automotive offer?
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Salesforce Agentforce Automotive Product Features

Automotive CRM

Showroom Management
Inventory Management
Lease Management
Service Department Management
Contact Management
List Management
Territory Management
Product Catalog
Marketing Automation
Customer Support
Quotes / Proposals
Call Logging