ServiceNow Process Mining

mpmX is a modular process mining and process intelligence platform that helps organizations extract, analyze, visualize, and optimize complex operational processes by connecting directly to existing data infrastructures such as Qlik, Snowflake, and Databricks rather than moving or duplicating data, enabling deep insights without data redundancy or new silos. It mines fragmented business data to reveal real process flows, dependencies, inefficiencies, and bottlenecks, combining business intelligence and process mining so teams can see both numerical KPIs and the underlying workflows that drive them and identify root causes instead of surface symptoms. mpmX supports visual process mapping, dynamic filtering, time-based analysis, multi-perspective process views, and automated report generation, helping analysts and decision-makers understand performance at scale.

SAP Signavio is an end-to-end business process transformation suite that helps organizations modernize operations, accelerate digital transformation, and continuously improve performance. By combining process intelligence, modeling, mining, and collaboration, it enables companies to visualize, analyze, and optimize their workflows across every department. The platform delivers actionable insights powered by AI and process analytics, helping enterprises identify inefficiencies, manage ERP transformations, and drive operational excellence. Through its Plug and Gain approach, SAP Signavio provides predefined frameworks to jump-start ERP initiatives such as SAP S/4HANA migrations. Trusted by global leaders including Fujitsu, Bosch Rexroth, and Hilti, it integrates seamlessly with SAP LeanIX to align technology, architecture, and business goals. SAP Signavio empowers organizations to transform their operations with clarity, confidence, and measurable results.