Audience

End-to-end service visibility and streamlined incident resolution for companies

About Splunk IT Service Intelligence

Protect business service-level agreements with dashboards to monitor service health, troubleshoot alerts and perform root cause analysis. Reduce MTTR with real-time event correlation, automated incident prioritization and integrations with ITSM and orchestration tools. Use advanced analytics like anomaly detection, adaptive thresholding and predictive health scores to monitor KPI data and prevent issues 30 minutes in advance. Monitor performance the way the business operates with pre-built dashboards that track service health and visually correlate services to underlying infrastructure. Use side-by-side displays of multiple services and correlate metrics over time to identify root causes. Predict future incidents using machine learning algorithms and historical service health scores. Use adaptive thresholding and anomaly detection to automatically update rules based on observed and historical behavior, so your alerts never become stale.

Integrations

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Company Information

Cisco
Founded: 1984
United States
www.splunk.com/en_us/products/it-service-intelligence.html

Videos and Screen Captures

Splunk IT Service Intelligence Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online

Splunk IT Service Intelligence Frequently Asked Questions

Q: What kinds of users and organization types does Splunk IT Service Intelligence work with?
Q: What languages does Splunk IT Service Intelligence support in their product?
Q: What kind of support options does Splunk IT Service Intelligence offer?
Q: What other applications or services does Splunk IT Service Intelligence integrate with?
Q: What type of training does Splunk IT Service Intelligence provide?

Splunk IT Service Intelligence Product Features

IT Alerting

Multi-User Alerting
Alert Noise Reduction
Enriched Incident Context
Multiple Alert Types
Rich HTML Email Notifications
Dynamic Notifications
Incident History Audit
Alert Routing
Escalation Policies
On-Call Management

IT Service

Self Service Portal
Knowledge Management
Ticket Management
Service Catalog
Release Management
Incident Management
Service Reporting
IT Asset Management
Contract Management

Splunk IT Service Intelligence Additional Categories