Audience
A powerful solution for any size Call Center, Marketing, and Sales team working in any industry.
About VanillaSoft
VanillaSoft understands better than anyone that - streamlining the lead generation call process, drives more sales. This is why they have created a full-suite cloud-based solution that incorporates everything found in a contact center software and combined it with the tools required by sales teams to route, manage and market prospects. Agents will can use the power of Progressive Dialing or Manually Dial their calls, using the in-app Call Scripting tool and Team Chat function. Meanwhile, team leaders can uptrain callers using tools like Call Recording, Quality & Queue Management, and automated performance reporting.
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Pricing
Pricing Details:
($100 for first user)
Free Trial:
Free Trial available.
Integrations
Company Information
VanillaSoft
Founded: 2003
United States
www.vanillasoft.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
VanillaSoft Frequently Asked Questions
VanillaSoft Product Features
Call Center
Blended Call Center
Call Recording
Call Scripting
Campaign Management
Escalation Management
Manual Dialer
Outbound Call Center
Progressive Dialer
Real-time Chat
Reporting/Analytics
Call Logging
Database
IVR / Voice Recognition
Inbound Call Center
Predictive Dialer
Queue Management
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Distribution
Lead Scoring
Lead Capture
Performance Management
Lead Management
Lead Capture
Lead Distribution
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Activity Tracking
Campaign Management
Lead Nurturing
Lead Scoring
