Open Source Help Desk Software - Page 5

An implementation of Help Desk / Service Desk using the best practices of ITIL ITSM

OpenHelpDesk is a web-based Help Desk written in PHP. It can be used by isp´s, lan-house, or somewhere that wants a interface with users.

An easy to use, expandable, web-based Help Desk system that uses MySQL as a database backend.

The Providex (tm) defect tracking system and help desk management software is written as an alternative to bugzilla, and other defect tracking systems. It is written entirely in Providex, a business basic language.

This project is an alternative for the commercial help desk softwares, working on https protocol with Apache+Python+PHP+Postgresql! (Este projeto é uma alternativa aos softwares comerciais de help desk, trabalhando com https+apache+python+pgsql)

Engine built on drupal and php for service management Help Desk, Service Desk, Technical Support, Shared Services Centers.

Repair me is designed to be a repair order application for automotive shops. It is currently in the planning stages, so there are no files available. The goal is to become a cloud computing RO system. Features include: Reports, Contact Management System,

Request Control is a automation software for a help desk service, where tickets for troubleshooting are opened and tracked by the help desk service employees in order to control the whole lifecycle of a problem.

Satis is a Web application who provide most of service for school to administrate their computers and equipements. It provide a news sytem to inform users of the network state. There is a web call center to simplify and centralise user's demand.

Scarlet is an extension for Atlassian JIRA, the leading Enterprise issue tracking and management software, allowing easy clustering of JIRA application instances, ensuring both high availability and linear scalability.

The project scubalabs is about creating a software solution for a diving instructor.

Web based Help Desk for small teams with low number of request. Possibility to use as task management system for many teams. Multilanguage support. Built on Liberum Help Desk core with redesigned interface and limited functions.

Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation. It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen.

SupportView is a web-based system that provides tools to facilitate Help Desk activities. SupportView uses Java, JSP, MySQL, and Tomcat and provides facilities for managing Support Tickets, Customer, Automated Notifications, and Statistical Reporting.

Suppy is a small supportsystem based on PHP and MySQL. Beta !

Task tracking, project management, and help desk solution.

This is an easy to use, feature packed web based help desk system. Designed to be easy to use for both the administrator and the end user, this system provides a way for organizations to manage IT problems.

The Bug Genie is a user-friendly and powerful PHP5.3-based bug tracker/bug tracking tool with features such as project management, VCS integration (git, svn, hig), wiki and more. Ready to use out-of-the-box, and easy to install.

Бесплатное программное обеспечение позволяющее отправлять заявки от пользователей в службу технической поддержки. Скриншот экрана будет прикреплен к заявке при запуске, дополнительно к заявке можно прикрепить файл до 25 МБ (в зависимости от используемого SMTP-сервера). Запуск программы по умолчанию по F1. (можно переназначить на любую другую комбинацию). Порт SMTP по умолчанию - 587. Пароль для доступа к настройкам: yfcnhjqrb

Ticket System software, (also ITS, Issue tracking system, trouble ticket system, support ticket or incident ticket system). is a software application open source that is used to provide customers with technical information on a product or service, while also supplying them with a connection to a support representative. The goal of this software is to increase a company’s efficiency and their productivity when using technology by providing workers and clients with timely answers to their questions and pertinent information that can aid them in solving their problems. Ticket system Help Desk Software Open Source, allows you to easily manage an ever-increasing volume of tickets.

tinyCargo is a Web Based Software for International Cargo Shipping Companies to manage their stocks, items and customers. A web site module connected to the main system allow users to find out their package current status in real time.

Traq is a PHP5+ and MySQL4+ based Project Tracking system with the ability to host multiple projects. Traq isn't just a ticket tracker, you can track "Milestones" of your project via the Roadmap/Milestone feature.

The German translation of the bugtracker script "traq".

Help is on the way. Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support ticketst

Collaboration project for the Wikipedia Unblock Request System (located at http://toolserver.org/~urs)