Exercise.com

Pros: Alyssa went the extra mile to help us. I think the online FAQ & training is clear cut & relatively easy to understand.

Cons: So far, everything is great! We had some trouble getting our exit files from our previous software but Alyssa went the extra mile to work that out with them.

Overall: Very positive. Good communication with customer service. Easy to use scheduling. Love all the automations in communicating with our clients.

Pros: Everyone at exercise.com has been incredibly helpful and responsive to answer any of my questions. They've been on calls and emailing with me to help me transition from another platform and I am excited to have found a place I can trust for my business to grow.

Cons: I have not had any bad experiences with exercise.com

Overall: Overall, I would recommend exercise.com. I have been very pleased with how I have been treated as a customer and I'm excited to continue to work with the exercise.com team.

Pros: Made our daily gym tasks more efficient. . .From signing up clients, booking appointments, charging clients, assigning forms and tasks to accounts...it is amazing!

Cons: I can't say at this point in time I have any cons!

Overall: Our gym recently started with exercise.com and it has been wonderful! Learning new ways and more effective ways of working along side the help of Jackie S has made the experience more than we could have expected! Thank you so much for everything you do..it is greatly appreciated!

Pros: The Support Team has been incredible. They’re quick to respond and very accommodating with update requests. Everything we’ve asked for has been built into the system and fast. It’s been a great transition from our old software/management system.

Cons: Because they offer so many features it’s a little overwhelming at first. Thankfully the support team is fantastic and will help ease you into the system.

Overall: We are happy we made the switch. Our only regret is not having switched sooner. I would 100% recommend to any gym/fitness professional.

Pros: Sarah and her team have been a huge help! They are very responsive with thorough answers to all of my questions and issues. I'm not great with technology and they have been nothing but helpful and patient with me for all of my little and big questions. They are extremely timely with their help and I could not ask for a better service!

Cons: I have absolutely nothing negative to say about this company.

Overall: Could not have a better experience! The staff are enthusiastic, helpful, and professional. I did not want to get this service at first because I was using another, but I regret not doing it sooner.

Pros: Great customer service.
Easy to use platform.
Set-up is a lot easier than I thought it would be.
Quick to App Store.

Cons: Would like ability for client to submit video for each exercise and comment, but they said it's in the works.

Overall: I have absolutely loved my experience with Exercise.com! Many times I almost think, "There has to be a catch because this seems too good!" The customer service is out of this world and I feel fully confident that my app is in great hands. I do a bit of everything with membership sites, in-person clients, online clients, and group classes. All are easily done within this platform which will enable me to service my clients to an even greater extent! Thank you Exercise.com and the support team. You all have been tremendously helpful in this process. What I thought would have taken 6 months has take 4-week sand I am truly amazed!

Pros: Success team and Josh's tech help, they take our feedback very seriously and have released new options to improve our experience.

Cons: I really don't have any cons.

Overall: Great, we will be using exercise.com for a long long long long long long long time!

Pros: I'm new to Exercise.com and I had some trouble navigating at first. There is so much you can do with this platform that it can be overwhelming. I put in a request for help with an immediate concern and I was shocked to receive a near immediate response from their support team member Teta. She was very helpful and great to talk to. She helped remediate my concerns along with others. Two weeks on exercise.com and so far so good...

Cons: The program is a little glitchy but they don't result in data loss and the support team is eager to respond and help remediate any issues you have.

Overall: Powerful platform with the a lot of options and a a great customer support team ready to help at a moments notice.

Pros: Can't say enough nice things about the crew at exercise.com! Start to finish they were professional and helped me every step of the way! Bonus is that they work FAST and are AMAZING!

Cons: Honestly they were all so nice and super helpful I can't think of anything I didn't like.

Overall: Super easy experience! They kept me updated every step of the way and made the whole process feel very easy to handle.

Pros: - All-in-one solution (scheduling, payments, client/trainer integration)
- Easy to customize
- Development process was smooth
- Great Support Team

Cons: - So far exercise.com has lived up to my expectations.

Overall: Sarah, Alyssa, Jackie, Jeff and the whole Exercise.com team have done an incredible job. I had been looking for a comprehensive platform for my business for a long time and since our first meeting they were able to provide solutions that are very focused and will allow me to expand the spectrum of products and services I can offer to my clients. The development process was smooth and on time and in a matter of weeks I was able to re-design my business model thanks to the Success Team. The customer service is very reliable and professional. I highly recommend!

Pros: Fantastic software and service. We've tried almost all alternatives in this space and none have come close to offering all that exercise.com do in terms of business management tools, training plan software, assessment and scheduling functionality. Their customer success team is also exceptional. Would highly recommend!

Cons: Dislike next to nothing about this software. The client App could be slightly more visually appealing but the functionality and features more than make up for any shortcomings.

Overall: The best solution on the market for a whitelabelled all in one fitness business management! The customer support and constant feature additions are a bonus.

Pros: The app, the online platform, all in one software, the supportive TEAM, hands free check in, ability to go paperless, ability to direct message clients.

Cons: Still working on multiple location service. Other than that the TEAM has worked really well with us to overcome any transitional obstacles.

Overall: Jackie, Alyssa and the whole success TEAM at Exercise.com have gone above and beyond to help our company transition. The instruction has been great and when we had special needs they worked with us to customize our experience.

Pros: This product helps grow your business so it practically pays for itself. It’s easy to use and the mobile app is convenient.

Cons: It does what I need it to do, so I have no complaints.

Overall: Starting your work em business can feel daunting. Exercise.com makes an overwhelming task organized and attainable. I love the mobile app feature because the program is accessible from pretty much anywhere. It’s well worth the price.

Pros: This company has a good variety of services, it is easy to navigate, and has good videos for beginners.

Cons: Though the site is very functional and is still organized, I wish it was more appealing visually.

Overall: As an industry professional, many sites like this don't the resources necessary to help beginners, such as videos and links. This site also offers many resources for professionals to expand their network. Very well-rounded.

Pros: The pros are the awesome features for personal trainers and the numerous customization options. Trainers can build workouts, customize exercises, sell workout plans, and sell online memberships. The mobile apps and websites offered are customizable to your preferences.

Cons: No cons that I have found yet. I have found all the features useful and the customer service is great.

Overall: My overall experience has been great. This software platform has all the features that I need, plus many that I use that I didn't realize I needed. There is everything to be successful as a personal trainer or fitness business.

Pros: Being able to create personalized workouts and use them from any location. Scheduling is easy and quick with built-in calendars.

Cons: There are no real cons. Everything is easy to use and understand.

Overall: Overall, very enjoyable and easy to use. Everything is available in one central place which saves time and effort.