Audience

Global Markets

About KronoDesk

KronoDesk is a cloud-based customer support platform that is suitable for businesses of all sizes. With KronoDesk, users can gain access to desk ticketing, a online knowledge database, and customer support forums. KronoDesk allows businesses to receive customer queries and send them to relevant knowledge base articles. KronoDesk is accessible via mobile devices or a desktop computer and installable on the users' servers or the cloud.

Pricing

Starting Price:
$19.99/month/user
Pricing Details:
Starting price $19.99/month/user
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Inflectra
Founded: 2006
United States
www.inflectra.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

KronoDesk Frequently Asked Questions

Q: What kinds of users and organization types does KronoDesk work with?
Q: What languages does KronoDesk support in their product?
Q: What kind of support options does KronoDesk offer?
Q: Does KronoDesk have a mobile app?
Q: What type of training does KronoDesk provide?
Q: Does KronoDesk offer a free trial?
Q: How much does KronoDesk cost?

KronoDesk Product Features

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Automated Routing
Live Chat

KronoDesk Additional Categories